CSR / Teller - Prunedale

Fifth Third Bancorp
United States
Workplace: OnsitePart timeUSD 43,680 - 67,700 annuallyFunction: Communications, PR & CommunityEducation: high_schoolSkills: ["Customer service","Problem resolution","Confidentiality","Sound judgment","Timely communication"]

Provide excellent customer service as a CSR/Teller, listening to customer needs and guiding them to the right financial partners for consultative conversations. Handle daily office responsibilities and cash-related transactions, follow bank policies and procedures, and maintain accurate balancing records. Use sound judgment to resolve issues professionally, protect customer confidentiality, and refer complex problems to Lead Customer Service Representative or leadership. Support a positive customer experience within the bank’s risk appetite.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

CSR / Teller - Prunedale

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide excellent customer service as a CSR/Teller, listening to customer needs and guiding them to the right financial partners for consultative conversations. Handle daily office responsibilities and cash-related transactions, follow bank policies and procedures, and maintain accurate balancing records. Use sound judgment to resolve issues professionally, protect customer confidentiality, and refer complex problems to Lead Customer Service Representative or leadership. Support a positive customer experience within the bank’s risk appetite.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to customer needs, asking questions, and guiding customers to where their financial needs can be met.
  • •Maintain customer confidentiality and follow the Bancorp Code of Business Conduct and Ethics and related policies.
  • •Perform daily office responsibilities to support efficient operations and maintain balancing records in line with policy.
  • •Handle consumer and business customer problems professionally, escalating complex issues to the appropriate leadership.
  • •During customer interactions and outreach, identify needs and make consultative referrals to bankers and business partners using tracking tools.

Pay and Benefits

Salary: USD 43,680 - 67,700 annually

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Ability to interact comfortably and confidently with the public and follow dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative and use sound judgment to resolve problems.
Education:High School
Skills:Customer serviceProblem resolutionConfidentialitySound judgmentTimely communication

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor