Product Designer L2/Senior - CEG (Bangkok - Based, Relocation Provided)

Agoda
Bangkok
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Articulating ideas","Giving and receiving feedback","Tolerating ambiguity","Translating insights","Decision-making"]

Shape customer experience for Agoda’s Customer Experience Group (CEG) Consumer team by defining and delivering self-service solutions that reduce booking friction. Partner with a product manager, 6–8 engineers, researchers, and cross-functional stakeholders to run discovery, test prototypes with users, and present your work to peers and leadership. Own UX consistency across an expanding set of products while translating insights into system-level flows and customer journeys.

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Agoda
Agoda
2 weeks ago

Product Designer L2/Senior - CEG (Bangkok - Based, Relocation Provided)

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Last checked: 10 hours agoStatus: Live

Job Summary

Shape customer experience for Agoda’s Customer Experience Group (CEG) Consumer team by defining and delivering self-service solutions that reduce booking friction. Partner with a product manager, 6–8 engineers, researchers, and cross-functional stakeholders to run discovery, test prototypes with users, and present your work to peers and leadership. Own UX consistency across an expanding set of products while translating insights into system-level flows and customer journeys.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Run discovery phases and help define product requirements for the CEG consumer domain
  • •Test prototypes and hypotheses with users to collect feedback
  • •Present design work to peers and leadership, async and in-person
  • •Lead UX direction and execution of experiences across the segment you own
  • •Champion cohesion and consistency in UX across a growing family of products/features

Key Requirements

  • •5+ years of full-time experience as a UX/Interaction designer for digital or web-based products
  • •In-house designer experience is highly preferred
  • •Track record driving discovery and ideation workshops and aligning the group around a vision
  • •Experience crafting sophisticated flows and customer journeys
  • •Ability to think and craft at a system level, not just interface elements or pages
Experience:5+ years
Skills:Articulating ideasGiving and receiving feedbackTolerating ambiguityTranslating insightsDecision-making
Languages:English

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn