IT Support Specialist - TS/SCI with Polygraph
United States
Workplace: OnsiteFull timeUSD 106,275 - 143,782 annuallyFunction: Customer Support (Service Desk)Experience: 8+ yearsEducation: bachelorsSkills: ["Customer service","Problem solving","Communication","Documentation","Teamwork"]Provide Tier 1 and Tier 2 support for mission IT systems and networks, including remote desktop troubleshooting and incident ticket resolution. Deploy, test, and support mission hardware and software (desktop, printers, UPS, and COTS/GOTS applications), and support VTC using platforms like Microsoft Teams, WebEx, and Skype. Collaborate across organizations to resolve technical issues while adhering to security policies in an onsite customer environment.
