Starlink Enterprise Account Lead, Latin America

SpaceX
United States
Workplace: OnsiteFull timeUSD 80,000 - 125,000 annuallyFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Customer service","Relationship management","Presentation","Problem-solving"]

Lead and manage a portfolio of LATAM Starlink enterprise customers from contract signature through onboarding, activation, and long-term retention. Deliver exceptional service, build strategic relationships, collect and distill customer feedback to drive product and process improvements, grow hardware and service revenue, and coordinate cross-functional efforts to meet commitments and forecasted revenue.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
SpaceX
SpaceX
1 month ago

Starlink Enterprise Account Lead, Latin America

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Lead and manage a portfolio of LATAM Starlink enterprise customers from contract signature through onboarding, activation, and long-term retention. Deliver exceptional service, build strategic relationships, collect and distill customer feedback to drive product and process improvements, grow hardware and service revenue, and coordinate cross-functional efforts to meet commitments and forecasted revenue.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Act as the primary point of contact for a portfolio of enterprise customers from contract signature through onboarding, ongoing account management, and long-term retention/growth of revenue
  • •Deliver impeccable customer service to LATAM customers, including timely acknowledgement and resolution of issues
  • •Build relationships to identify requirements and manage expectations
  • •Collect and champion customer feedback to influence programmatic and technical development for the enterprise business
  • •Retain and grow LATAM account value in hardware and service revenue while forecasting and communicating readiness, requirements, schedules and risks
Travel: Low travel

Pay and Benefits

Salary: USD 80,000 - 125,000 annually

Key Requirements

  • •Bachelor's degree in engineering or business; OR high school diploma/equivalency certificate and 2+ years of professional experience
  • •2+ years of consulting or project management experience
  • •1+ year experience in a customer-facing role
  • •Fluent in English and Spanish
  • •Availability to work extended hours and travel as needed to support milestones
Experience:2+ yearsTelecommunicationsStarlinkEnterprise sales
Education:Bachelor's
Skills:CommunicationCustomer serviceRelationship managementPresentationProblem-solving
Languages:EnglishSpanish
Tech Stack:StarlinkTelecommunicationsContract managementData analysis

Company Brief

SpaceX
Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: Hawthorne, United States
Founded: 2002
Glassdoor
Glassdoor: 4.2
WebsiteLinkedIn