STD Claims Analyst - WBI

Symetra
United States
Workplace: HybridFull timeUSD 22.38 - 37.32 hourlyFunction: Insurance & ActuarialExperience: 2-5 yearsEducation: high_schoolSkills: ["Customer focus","Communication","Collaboration","Empathy","Attention to detail"]

Make timely, accurate, and customer-focused decisions on Short-Term Disability (STD), Statutory Disability Insurance (SDI), and Absence Management claims. Gather and evaluate clinical, vocational, employer, and financial information, compare it against contract and procedural documents, and render decisions quickly. Maintain precise claim documentation in the claims system, meet departmental metrics, communicate clearly with stakeholders, and ensure full regulatory compliance.

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FursaFursa
Symetra
Symetra
6 days ago

STD Claims Analyst - WBI

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Make timely, accurate, and customer-focused decisions on Short-Term Disability (STD), Statutory Disability Insurance (SDI), and Absence Management claims. Gather and evaluate clinical, vocational, employer, and financial information, compare it against contract and procedural documents, and render decisions quickly. Maintain precise claim documentation in the claims system, meet departmental metrics, communicate clearly with stakeholders, and ensure full regulatory compliance.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Make new and ongoing STD/SDI/AM claim decisions that are timely, accurate, and customer-focused.
  • •Contact relevant sources to gather clinical, vocational, employer, and financial information.
  • •Compare gathered information to contract terms, limitations, conditions, and procedural documents, and render decisions quickly.
  • •Document claim systems accurately and comprehensively while maintaining high efficiency and meeting operational metrics.
  • •Prepare and share clear written and verbal communications and remain fully compliant with regulatory requirements.

Pay and Benefits

Salary: USD 22.38 - 37.32 hourly
Perks:401kPaid Leave

Key Requirements

  • •High school diploma or equivalent (college degree a plus).
  • •2-5 years of cumulative, relevant experience.
  • •Knowledge of disability claims.
  • •Demonstrated proficiency using STD, SDI, and Absence Management claim administration techniques.
  • •Bilingual skills are a plus.
Experience:2-5 yearsInsuranceDisability claims
Education:High School
Skills:Customer focusCommunicationCollaborationEmpathyAttention to detail
Languages:Bilingual

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Symetra
Provides life insurance, annuities, retirement solutions, and employee benefits to individuals, employers, and financial institutions. Symetra focuses on protecting financial futures through insurance products and retirement services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Bellevue, United States
Founded: 1957
WebsiteLinkedIn