Head Waiter, Cloud 22 - Atlantis The Royal

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 2+ yearsSkills: ["Communication","Teamwork","Multi-tasking","Guest service mindset","Customer rapport"]

Provide hands-on leadership to ensure the highest levels of fine dining service at Cloud 22. Greet guests, build rapport, and set an exceptional first impression while staying fully familiar with the complete food and beverage menu and promotions. Monitor service and food/beverage consistency, troubleshoot and escalate major issues or complaints, and support colleagues with guest-facing menu advice in a high-volume setting.

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Kerzer International
Kerzer International
2 hours ago

Head Waiter, Cloud 22 - Atlantis The Royal

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Provide hands-on leadership to ensure the highest levels of fine dining service at Cloud 22. Greet guests, build rapport, and set an exceptional first impression while staying fully familiar with the complete food and beverage menu and promotions. Monitor service and food/beverage consistency, troubleshoot and escalate major issues or complaints, and support colleagues with guest-facing menu advice in a high-volume setting.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Provide hands-on support and assistance to colleagues to ensure fine dining service standards.
  • •Greet guests as they are being seated, creating a professional, friendly rapport and positive first impression.
  • •Maintain complete knowledge of the food and beverage menu and promotional activities.
  • •Provide specialist advice to guests and colleagues on menu items when required.
  • •Monitor consistency of food and beverage items served and escalate major problems or complaints to management.

Pay and Benefits

Perks:Health InsuranceDentalTravel AllowanceLife Insurance

Key Requirements

  • •Minimum 2 years’ experience in a similar Head Waiter/restaurant service role in a high-volume restaurant.
  • •Passion for hospitality with a proven track record in fine dining service.
  • •Excellent communication skills and ability to greet guests and create rapport.
  • •Ability to manage multiple tasks while delivering consistent guest experience.
  • •Confidence working with a diverse set of clientele and providing specialist menu advice to guests and colleagues.
Experience:2+ years
Skills:CommunicationTeamworkMulti-taskingGuest service mindsetCustomer rapport

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn