Sr. Associate - Network Admin

Sutherland
Mumbai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsEducation: bachelorsSkills: ["Troubleshooting","Monitoring","Teamwork"]

Manage and support Cisco network infrastructure by installing, configuring, and performing advanced troubleshooting on routers and switches. Monitor network performance to ensure availability and reliability, and provide Level-2 support to resolve incidents within SLA while coordinating with vendors and internal IT teams. Work shifts (day/night) as needed, with hands-on responsibilities including IOS upgrades, password recovery, and routing/switching operations such as BGP and VLAN/STP features.

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FursaFursa
Sutherland
Sutherland
1 day ago

Sr. Associate - Network Admin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Manage and support Cisco network infrastructure by installing, configuring, and performing advanced troubleshooting on routers and switches. Monitor network performance to ensure availability and reliability, and provide Level-2 support to resolve incidents within SLA while coordinating with vendors and internal IT teams. Work shifts (day/night) as needed, with hands-on responsibilities including IOS upgrades, password recovery, and routing/switching operations such as BGP and VLAN/STP features.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Install and configure Cisco networking devices.
  • •Troubleshoot network issues on Cisco routers and switches.
  • •Monitor network performance to ensure availability and reliability.
  • •Provide Level-2 support and troubleshoot issues within SLA.
  • •Work in rotating shifts (day and night) and coordinate with vendors/IT personnel for resolution.

Key Requirements

  • •Strong experience installing, configuring, and troubleshooting Cisco routers and switches.
  • •Hands-on experience with IOS upgrades and password breaking for routers/switches.
  • •Knowledge of routing protocols including BGP.
  • •Switching knowledge including VLAN, VTP, STP, inter-VLAN routing, HSRP, and stacking.
  • •Bachelor’s degree with CCNA and 5 years’ experience, or CCNP with more than 3 years’ experience.
Experience:3-5 yearsNetwork administrationCiscoRoutingSwitchingIT support
Education:Bachelor's
Skills:TroubleshootingMonitoringTeamwork
Certifications:CCNACCNP
Languages:English
Tech Stack:CiscoRoutersSwitchesIOSBGPVLANVTPSTPHSRP

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
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