Global Account Manager - America Móvil

Salesforce
Mexico
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Negotiation","Relationship management","Strategic thinking","Sales"]

Senior-level enterprise sales role focused on growing and deepening the strategic partnership with América Móvil. You will own account planning across Sales Cloud, Service Cloud, and Agentforce, drive global expansion opportunities, and act as a strategic advisor at the intersection of telecommunications and AI transformation with executive-level stakeholders.

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FursaFursa
Salesforce
Salesforce
2 months ago

Global Account Manager - America Móvil

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Last checked: 11 hours agoStatus: Live

Job Summary

Senior-level enterprise sales role focused on growing and deepening the strategic partnership with América Móvil. You will own account planning across Sales Cloud, Service Cloud, and Agentforce, drive global expansion opportunities, and act as a strategic advisor at the intersection of telecommunications and AI transformation with executive-level stakeholders.
Location: Mexico
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the full strategic account plan for América Móvil — aligning Salesforce solutions across Sales Cloud, Service Cloud, and Agentforce to América Móvil's most critical business priorities, and partnering with C-suite stakeholders to translate those priorities into measurable outcomes.
  • •Drive long-term account growth by identifying and executing new expansion opportunities across América Móvil's global operations, coordinating cross-functional teams including Solutions Engineering, Customer Success, and Executive sponsors to deliver as one Salesforce.
  • •Serve as the strategic advisor at the intersection of telecommunications and AI transformation — bringing industry expertise, product knowledge, and market insight to every executive conversation to help América Móvil stay ahead of the curve.
  • •Build a track record of impact you can point to: from executive relationships formed to deals closed, AI use cases launched, and customer experiences transformed — this role gives you the experience of leading one of the most complex, high-visibility accounts in the Salesforce portfolio.
  • •Collaborate with cross-functional leaders to orchestrate Salesforce value realization across the AMÓL footprint and across product lines across global markets

Key Requirements

  • •10+ years of enterprise sales or strategic account management experience with a proven track record of growing and retaining large, complex, multi-national accounts
  • •Experience navigating large, matrixed organizations and building trusted relationships at the C-suite level
  • •Consultative, solutions-oriented approach to sales with ability to connect business strategy to technology outcomes and articulate AI-driven transformation
  • •Ability to thrive in ambiguity, take ownership, and rally cross-functional teams around a shared vision for an account
  • •Proven experience leading strategic accounts with cross-functional coordination (Sales, Customer Success, Solutions Engineering) across global operations
Experience:TelecommunicationsEnterprise softwareAISaaS
Skills:CommunicationNegotiationRelationship managementStrategic thinkingSales
Languages:EnglishSpanish
Tech Stack:Sales CloudService CloudAgentforceAICRM

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor