Strategic Account Manager - SAP (m/f/d)

Cisco
Germany, Frankfurt, Munich
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Executive relationship management","Account leadership","Negotiation","Stakeholder management","Conflict resolution"]

Own end-to-end commercial responsibility for SAP as a senior strategic individual contributor, including account strategy, renewals, and expansion across Splunk’s Security and Observability portfolio. Build executive relationships across CISO/CIO/CTO and cross-functional stakeholders, orchestrate a virtual international account team, and execute a structured multi-year engagement plan. Lead complex negotiations and value-based selling, connecting security, resilience, and cloud operations outcomes to customer priorities using AI-enabled tools.

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FursaFursa
Cisco
Cisco
1 week ago

Strategic Account Manager - SAP (m/f/d)

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Last checked: 13 hours agoStatus: Live

Job Summary

Own end-to-end commercial responsibility for SAP as a senior strategic individual contributor, including account strategy, renewals, and expansion across Splunk’s Security and Observability portfolio. Build executive relationships across CISO/CIO/CTO and cross-functional stakeholders, orchestrate a virtual international account team, and execute a structured multi-year engagement plan. Lead complex negotiations and value-based selling, connecting security, resilience, and cloud operations outcomes to customer priorities using AI-enabled tools.
Location: Germany, Frankfurt, Munich
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Assume end-to-end commercial responsibility for SAP, including account strategy, pipeline development, renewals, expansion, and long-term customer value.
  • •Build and maintain trusted relationships with senior SAP stakeholders across security, infrastructure, cloud operations, procurement, and relevant business/product organizations.
  • •Protect and grow the installed base by securing high-value renewals and identifying new opportunities across Security, Observability, and the broader Splunk platform.
  • •Orchestrate SAP’s complex global organization and lead a virtual account team across Splunk and Cisco without direct authority.
  • •Lead complex contract negotiations, manage account execution through structured multi-year engagement plans, and drive customer success/adoption with internal partners.
Travel: Medium travel

Key Requirements

  • •10+ years of enterprise software sales experience with a consistent record of quota achievement in large, complex strategic accounts.
  • •Proven ability to close multi-million-dollar enterprise software, cloud, security, or infrastructure transactions.
  • •Experience managing major global accounts (or a small portfolio) with demonstrated ability to build executive relationships across CxO and senior stakeholders.
  • •Deep understanding of how global technology companies purchase and adopt enterprise solutions, including procurement processes, vendor management, and complex budget structures.
  • •Strong AI fluency and proficiency in enterprise sales methodologies (MEDDPICC or equivalent), with accurate forecasting through long sales cycles.
Experience:10+ yearsEnterprise softwareSaaSCybersecurityObservabilityCloud infrastructure
Education:Bachelor's
Skills:Executive relationship managementAccount leadershipNegotiationStakeholder managementConflict resolution
Languages:GermanEnglish
Tech Stack:Salesforce

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
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