Philips

1 week ago

Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Provide onsite and remote technical support for hospital patient monitoring and related IT infrastructure, ensuring reliable system performance. Install, configure, integrate, and test complex solutions, then troubleshoot system, network, and application issues using structured methods and diagnostic tools. Maintain detailed documentation and apply configuration management and version control practices. Collaborate with clinical, engineering, sales, and service teams to improve stability, reduce recurring issues, and enhance customer satisfaction.

Location: Alexandria

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Deliver onsite and remote technical support to respond quickly to customer issues and minimize disruption to clinical and operational workflows.
•Diagnose and resolve system, network, and application issues using structured troubleshooting and approved diagnostic methodologies.
•Support end-to-end lifecycle activities for patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
•Analyze root causes and implement sustainable solutions to improve stability and reduce recurring issues.
•Maintain accurate configuration, troubleshooting, and support documentation; collaborate with cross-functional teams to improve service delivery and customer satisfaction.

Travel: Extensive travel

Pay and Benefits

Salary: USD 29 - 45 hourly

Equity and Bonus:Equity

Perks:Paid Leave401kHsaEquity

Key Requirements

•2.5+ years of professional experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
•Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.
•Foundational understanding of IT systems and networking concepts, with computer networking certification preferred (e.g., CompTIA Network+ or CCNA).
•Associate degree in computer science, biomedical, engineering, or related field (or equivalent education plus experience); bachelor’s degree preferred.
•Ability to perform field service requirements including ~75% travel, flexible hours, and working in office/home office and hospital/healthcare environments.

Experience:2+ yearsHealthcareHospitalIT services

Education:Associate's in computer science, biomedical, engineering, or related field

Skills:Detail-orientedCollaborative problem-solvingStrong organizationCommunication skillsGrowth mindset

Certifications:CompTIA Network+CCNA

Tech Stack:Network troubleshootingConfiguration managementVersion control

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

1 week ago

Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Alexandria

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Deliver onsite and remote technical support to respond quickly to customer issues and minimize disruption to clinical and operational workflows.
•Diagnose and resolve system, network, and application issues using structured troubleshooting and approved diagnostic methodologies.
•Support end-to-end lifecycle activities for patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
•Analyze root causes and implement sustainable solutions to improve stability and reduce recurring issues.
•Maintain accurate configuration, troubleshooting, and support documentation; collaborate with cross-functional teams to improve service delivery and customer satisfaction.

Travel: Extensive travel

Pay and Benefits

Salary: USD 29 - 45 hourly

Equity and Bonus:Equity

Perks:Paid Leave401kHsaEquity

Key Requirements

•2.5+ years of professional experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
•Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.
•Foundational understanding of IT systems and networking concepts, with computer networking certification preferred (e.g., CompTIA Network+ or CCNA).
•Associate degree in computer science, biomedical, engineering, or related field (or equivalent education plus experience); bachelor’s degree preferred.
•Ability to perform field service requirements including ~75% travel, flexible hours, and working in office/home office and hospital/healthcare environments.

Experience:2+ yearsHealthcareHospitalIT services

Education:Associate's in computer science, biomedical, engineering, or related field

Skills:Detail-orientedCollaborative problem-solvingStrong organizationCommunication skillsGrowth mindset

Certifications:CompTIA Network+CCNA

Tech Stack:Network troubleshootingConfiguration managementVersion control

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn