Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

Philips
Alexandria, Virginia
Workplace: HybridFull timeUSD 29 - 45 hourlyFunction: IT Support & HelpdeskExperience: 2+ yearsEducation: associatesSkills: ["Detail-oriented","Collaborative problem-solving","Strong organization","Communication skills","Growth mindset"]

Provide onsite and remote technical support for hospital patient monitoring and related IT infrastructure, ensuring reliable system performance. Install, configure, integrate, and test complex solutions, then troubleshoot system, network, and application issues using structured methods and diagnostic tools. Maintain detailed documentation and apply configuration management and version control practices. Collaborate with clinical, engineering, sales, and service teams to improve stability, reduce recurring issues, and enhance customer satisfaction.

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Philips
Philips
1 month ago

Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live

Job Summary

Provide onsite and remote technical support for hospital patient monitoring and related IT infrastructure, ensuring reliable system performance. Install, configure, integrate, and test complex solutions, then troubleshoot system, network, and application issues using structured methods and diagnostic tools. Maintain detailed documentation and apply configuration management and version control practices. Collaborate with clinical, engineering, sales, and service teams to improve stability, reduce recurring issues, and enhance customer satisfaction.
Location: Alexandria, Virginia
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Deliver onsite and remote technical support to respond quickly to customer issues and minimize disruption to clinical and operational workflows.
  • •Diagnose and resolve system, network, and application issues using structured troubleshooting and approved diagnostic methodologies.
  • •Support end-to-end lifecycle activities for patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
  • •Analyze root causes and implement sustainable solutions to improve stability and reduce recurring issues.
  • •Maintain accurate configuration, troubleshooting, and support documentation; collaborate with cross-functional teams to improve service delivery and customer satisfaction.
Travel: Extensive travel

Pay and Benefits

Salary: USD 29 - 45 hourly
Equity and Bonus:Equity
Perks:Paid Leave401kHsaEquity

Key Requirements

  • •2.5+ years of professional experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
  • •Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.
  • •Foundational understanding of IT systems and networking concepts, with computer networking certification preferred (e.g., CompTIA Network+ or CCNA).
  • •Associate degree in computer science, biomedical, engineering, or related field (or equivalent education plus experience); bachelor’s degree preferred.
  • •Ability to perform field service requirements including ~75% travel, flexible hours, and working in office/home office and hospital/healthcare environments.
Experience:2+ yearsHealthcareHospitalIT services
Education:Associate's in computer science, biomedical, engineering, or related field
Skills:Detail-orientedCollaborative problem-solvingStrong organizationCommunication skillsGrowth mindset
Certifications:CompTIA Network+CCNA
Tech Stack:Network troubleshootingConfiguration managementVersion control

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn