Agent Deployment Engineer - Spanish Speaking

Decagon
Toronto
Workplace: OnsiteFull timeCAD 150,000 - 200,000 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Communication","Stakeholder management","Technical troubleshooting","Structured execution","Iteration"]

Own end-to-end architecture and execution of AI agent builds for enterprise customers, from scoping and implementation through evaluation and production deployment. Design core agent logic, implement guardrails and supervisory controls, and build/test integrations with customer systems (APIs, workflows, data pipelines, CRMs, ticketing). Partner with customer stakeholders and internal teams (Agent PMs, Engineering, Success, GTM) to define success criteria, troubleshoot failures, and drive reliable performance at scale.

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FursaFursa
Decagon
Decagon
1 month ago

Agent Deployment Engineer - Spanish Speaking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own end-to-end architecture and execution of AI agent builds for enterprise customers, from scoping and implementation through evaluation and production deployment. Design core agent logic, implement guardrails and supervisory controls, and build/test integrations with customer systems (APIs, workflows, data pipelines, CRMs, ticketing). Partner with customer stakeholders and internal teams (Agent PMs, Engineering, Success, GTM) to define success criteria, troubleshoot failures, and drive reliable performance at scale.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end architecture and execution of AI agent builds for enterprise customers, from systems design and scoping through implementation, evaluation, and production deployment.
  • •Design and engineer core agentic logic to optimize quality, reliability, and correctness for non-deterministic model outputs.
  • •Engineer and validate layered guardrails and supervisory controls for safe, compliant, and predictable agent performance.
  • •Architect, build, and test integrations with customer systems, including tools, APIs, and workflows for reliable deployments at scale.
  • •Interface with senior technical stakeholders to define success criteria and system requirements, and diagnose/debug failures via root-cause analysis of execution traces, error logs, and model behavior.

Pay and Benefits

Salary: CAD 150,000 - 200,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceRetirementParental LeaveMeal AllowanceFertility Benefits

Key Requirements

  • •5+ years of relevant experience in a technical customer-facing role (e.g., solutions engineering, implementation engineering, or similar).
  • •Native or business-level fluency in written and spoken English and Spanish.
  • •Strong technical foundation with experience writing code, working with APIs, and building/validating integrations end-to-end.
  • •Experience delivering production-grade customer solutions with structured execution, testing/validation, and iteration.
  • •Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery.
Experience:5+ yearsAI agentsSaaS integrations
Education:
Skills:CommunicationStakeholder managementTechnical troubleshootingStructured executionIteration
Languages:EnglishSpanish
Tech Stack:LLMsAI agentsAPIsData pipelinesCRMsTicketing systemsGuardrailsEvaluationRegression testingExecution tracesError logs

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor