Process Manager, Fee Billing - Pulse

Discover Financial
Houston
Workplace: OnsiteFull timeUSD 122,100 - 139,400 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Cross-functional collaboration","Mentorship","Attention to detail","Compliance mindset"]

Lead fee billing process management within the settlement platform for the PULSE network, overseeing intake, configuration, validation, and execution of daily billing workflows across transaction types. Drive continuous improvement in billing accuracy, cycle time, and audit readiness while reconciling outputs against pricing schedules and partner contracts. Partner with cross-functional teams, serve as escalation for billing discrepancies, maintain audit-ready documentation, and mentor analysts and contractors.

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Discover Financial
Discover Financial
1 month ago

Process Manager, Fee Billing - Pulse

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead fee billing process management within the settlement platform for the PULSE network, overseeing intake, configuration, validation, and execution of daily billing workflows across transaction types. Drive continuous improvement in billing accuracy, cycle time, and audit readiness while reconciling outputs against pricing schedules and partner contracts. Partner with cross-functional teams, serve as escalation for billing discrepancies, maintain audit-ready documentation, and mentor analysts and contractors.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Oversee daily intake, setup, and validation of fee billing forms within the settlement platform.
  • •Ensure timely and accurate fee mapping for transactions and reconcile outputs against pricing schedules and partner contracts.
  • •Lead and manage the fee billing team, providing day-to-day guidance and coaching on fee standards and billing logic.
  • •Drive continuous improvement in billing accuracy, cycle time, and audit readiness.
  • •Maintain audit-ready documentation and ensure compliance with internal controls and external regulatory requirements, while coordinating with internal teams and serving as escalation for billing discrepancies.

Pay and Benefits

Salary: USD 122,100 - 139,400 annually

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 5 years of experience in process management.
  • •Experience ensuring billing accuracy and mapping for transactions.
  • •Ability to maintain audit-ready documentation and ensure compliance with controls and regulatory requirements.
  • •Experience supporting process improvement, automation, and knowledge-sharing (Lean or Six Sigma preferred).
Experience:5+ yearsProcess management
Education:Bachelor's
Skills:LeadershipCross-functional collaborationMentorshipAttention to detailCompliance mindset
Certifications:Lean certificationSix Sigma certification

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn