Client Relationship Consultant 2 (Banker) Madisonville KY Martin Mall

U.S. Bancorp
Kentucky
Workplace: OnsiteFull timeUSD 20 - 22Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Proactive outreach","Client communication","Customer service","Interpersonal skills"]

Build trusted relationships with consumer and business customers through proactive outreach, follow-up, and engaging communications across in-person, appointment, and virtual channels. Assess banking needs and recommend deposit and loan products, while maintaining knowledge of digital and self-service offerings. Deliver an optimal client experience by greeting customers, processing basic transactions, opening accounts, completing service requests, and submitting credit applications.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 2 (Banker) Madisonville KY Martin Mall

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live

Job Summary

Build trusted relationships with consumer and business customers through proactive outreach, follow-up, and engaging communications across in-person, appointment, and virtual channels. Assess banking needs and recommend deposit and loan products, while maintaining knowledge of digital and self-service offerings. Deliver an optimal client experience by greeting customers, processing basic transactions, opening accounts, completing service requests, and submitting credit applications.
Location: Kentucky
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow-up, asking questions, and learning customers’ financial needs and banking channel preferences.
  • •Assess and recommend solutions for new and existing clients by effectively engaging and communicating with clients.
  • •Maintain working knowledge of consumer and business banking products and services, including digital products and services, and educate clients on emerging and self-service digital offerings.
  • •Provide a consistent client experience by greeting clients and processing basic transactions.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.

Pay and Benefits

Salary: USD 20 - 22
Perks:Health InsuranceDentalVision

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience, or equivalent combination of experience and training.
  • •Proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients, with thorough knowledge of applicable bank and branch policies, procedures, and support systems.
  • •Proven customer service and interpersonal skills.
Experience:3-4 yearsFinancial services
Education:High School
Skills:Proactive outreachClient communicationCustomer serviceInterpersonal skills
Certifications:NMLS registration
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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