Rental Coordinator

EquipmentShare
Dallas
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Communication","Adaptability"]

Coordinate customer rentals at the EquipmentShare branch in Dallas by responding to inbound leads and guiding customers through the rental process. Manage branch front inbox, rental agreements, and work orders, and schedule transportation with the general manager and delivery driver. Ensure insurance, credit applications, and off-rents/returns are processed accurately, while promptly resolving customer inquiries to keep customers fully satisfied.

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FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Coordinate customer rentals at the EquipmentShare branch in Dallas by responding to inbound leads and guiding customers through the rental process. Manage branch front inbox, rental agreements, and work orders, and schedule transportation with the general manager and delivery driver. Ensure insurance, credit applications, and off-rents/returns are processed accurately, while promptly resolving customer inquiries to keep customers fully satisfied.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Manage branch front inbox, rental agreements, and work orders.
  • •Arrange transportation schedules with the general manager and branch delivery driver.
  • •Ensure insurance and qualifying credit applications are processed accurately, and off rents, re-rents, and returns are handled correctly.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications to maintain customer satisfaction.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipLearning BudgetPaid Volunteer

Key Requirements

  • •High School Diploma or equivalent education or experience.
  • •At least 3 years of customer service experience.
  • •Strong interpersonal and problem-solving skills, with a customer-first mindset.
  • •Strong communication skills and ability to collaborate with other departments.
  • •Ability to adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services.
Experience:3+ years
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingCommunicationAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn