Seasonal Sales Associate

Tapestry
Hong Kong
Workplace: OnsiteSeasonalFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Adaptability","Team collaboration","Customer relationship building","Calm professionalism"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals through cross-selling, upselling, and tailored recommendations while building lasting client relationships. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising, while maintaining service and asset protection standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Seasonal Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals through cross-selling, upselling, and tailored recommendations while building lasting client relationships. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising, while maintaining service and asset protection standards.
Location: Hong Kong
Workplace: Onsite
Employment Type: Seasonal
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to the Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice; source new customers and follow up to close sales.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while developing and executing personal sales plans and meeting KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, transaction handling, and shipment/inventory cycle tasks.

Key Requirements

  • •1+ years of sales experience, with luxury retail preferred, plus knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Ability to read price/release sheets and use walkie-talkies.
  • •Strong English proficiency and luxury retail background.
  • •Clienteling and data acquisition skills, with social media savvy (including live-stream shopping/video demos).
Experience:1+ yearsLuxury retail
Skills:ClientelingAdaptabilityTeam collaborationCustomer relationship buildingCalm professionalism
Languages:English
Tech Stack:POSMobile POSIPadLaptopShort-form videoSocial sellingClienteling toolsLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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