Senior Customer Development Representative, Shanghai West Nanjing Road Sub-branch (Shanghai, SH, CN, 200001)

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Interpersonal skills","Communication","Customer service orientation","Work under pressure"]

Drive Premier customer acquisition by implementing Premier Acquisition strategies and converting central or self-generated leads into new-to-bank customers. Deliver high-quality service for high-value personal clients, including completing simple retail sales and meeting basic retail sales targets. Build strong relationships with business partners (e.g., WPB and Marketing) and maintain customer satisfaction. Requirements include financial services/retail sales experience, product knowledge (deposits, WEM, mortgages), and strong presentation, objection handling, and communication skills.

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FursaFursa
HSBC
HSBC
2 days ago

Senior Customer Development Representative, Shanghai West Nanjing Road Sub-branch (Shanghai, SH, CN, 200001)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Drive Premier customer acquisition by implementing Premier Acquisition strategies and converting central or self-generated leads into new-to-bank customers. Deliver high-quality service for high-value personal clients, including completing simple retail sales and meeting basic retail sales targets. Build strong relationships with business partners (e.g., WPB and Marketing) and maintain customer satisfaction. Requirements include financial services/retail sales experience, product knowledge (deposits, WEM, mortgages), and strong presentation, objection handling, and communication skills.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies successfully.
  • •Acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service to high-value personal clients and meet basic retail sales targets.
  • •Develop strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Provide high-standard customer service to improve customer satisfaction.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum 1 year of proven and progressive financial services and/or retail sales experience (or equivalent).
  • •Sound knowledge of deposits, WEM products, and mortgages.
  • •Knowledge of laws/regulations, consumer trends, competitor offerings, and economic/foreign currency market trends.
  • •Strong presentation and sales skills, including objection handling under pressure.
Experience:1+ yearsFinancial servicesRetail salesWealth managementBanking
Education:Bachelor's
Skills:PresentationSalesObjection handlingInterpersonal skillsCommunicationCustomer service orientationWork under pressure
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn