Senior Field Service Representative

Eaton
New York
Workplace: HybridFull timeUSD 84,000 - 123,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsEducation: high_schoolSkills: ["Problem-solving","Logical thinking","Working under time constraints","Explaining technical problems","Collaboration"]

Support customers across the power system lifecycle, including startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergency response. Independently manage small projects and lead FSR teams on larger work, producing accurate service reports and recommending improvements for electrical systems. Build strong customer and partner relationships, mentor less experienced technicians, and use digital tools for remote collaboration.

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Eaton
Eaton
3 weeks ago

Senior Field Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: first listed 2 days ago

Job Summary

Support customers across the power system lifecycle, including startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergency response. Independently manage small projects and lead FSR teams on larger work, producing accurate service reports and recommending improvements for electrical systems. Build strong customer and partner relationships, mentor less experienced technicians, and use digital tools for remote collaboration.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Support customers across the power system lifecycle, including startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies.
  • •Manage small projects independently and lead Field Service Representative teams on larger projects.
  • •Generate timely and accurate service reports on work performed, product performance, and warranties.
  • •Provide recommendations for improved electrical systems and cultivate strong customer and partner relationships.
  • •Mentor less experienced technicians and utilize digital tools for remote work.
Travel: High travel

Pay and Benefits

Salary: USD 84,000 - 123,000 annually
Perks:Company VehiclePhoneLearning Budget

Key Requirements

  • •Successfully complete and maintain compliance with Eaton’s safety program and policy, including role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and required annual re-certifications.
  • •Submit to periodic customer-required background and drug screenings.
  • •Work variable hours (including nights/weekends) and travel within the district/state/region/country based on customer requirements.
  • •3+ years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or trade school completion with 7+ years of such experience.
  • •Be able to work in the US without corporate sponsorship now or in the future; no relocation is offered (candidates within a 50-mile radius considered).
Experience:3+ yearsPower systemsElectrical engineeringPower distribution
Education:High School
Skills:Problem-solvingLogical thinkingWorking under time constraintsExplaining technical problemsCollaboration
Licenses:Electrical Contractor’s LicenseGeneral Contractor’s LicenseProfessional Engineering License
Certifications:EESS Qualified Electrical Worker (QEW)TWIC cardNICET/NETA
Tech Stack:3-phase power systemsLow voltageMedium voltageHigh voltageProtective relaysLaptopsIPadsIR camerasGoogle GlassesMS Teams

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn