Insurance Client Service Advisor

Aon
United Kingdom
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Client relationship management","Time management","Prioritisation","Accuracy","Stakeholder coordination"]

Join Aon’s Aon Global Client Network to manage a portfolio of commercial insurance clients in a hybrid role. You’ll lead renewals, mid-term adjustments, and insurer negotiations; design and improve client insurance programmes; and prepare client-facing documentation such as reports and renewal strategies. Coordinate complex, multinational programmes with insurers, brokers, and Aon colleagues worldwide, while identifying opportunities to grow client accounts through Aon’s broader expertise.

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Aon
Aon
1 day ago

Insurance Client Service Advisor

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Job Summary

Join Aon’s Aon Global Client Network to manage a portfolio of commercial insurance clients in a hybrid role. You’ll lead renewals, mid-term adjustments, and insurer negotiations; design and improve client insurance programmes; and prepare client-facing documentation such as reports and renewal strategies. Coordinate complex, multinational programmes with insurers, brokers, and Aon colleagues worldwide, while identifying opportunities to grow client accounts through Aon’s broader expertise.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Manage and develop relationships with a portfolio of clients, delivering exceptional service and tailored insurance solutions.
  • •Lead renewals, mid-term adjustments, and insurer negotiations to secure the best outcomes for clients.
  • •Design, review, and enhance client insurance programmes, identifying opportunities to improve risk protection and value.
  • •Prepare and present client-facing documentation, including reports, presentations, renewal strategies, and cover comparisons.
  • •Collaborate with insurers, brokers, and Aon’s global network to coordinate complex, multinational programmes and grow client accounts.

Key Requirements

  • •Experience within commercial insurance is desirable and an advantage.
  • •Currently working towards, or with a genuine desire to undertake, professional insurance qualifications.
  • •Highly organised with the ability to prioritise workload, manage multiple tasks, and deliver work accurately and on time.
  • •A strong understanding of FCA principles and procedures is desirable.
  • •The ability to manage and develop client relationships while delivering exceptional, tailored insurance solutions.
Experience:Commercial insurance
Skills:Client relationship managementTime managementPrioritisationAccuracyStakeholder coordination
Certifications:Professional insurance qualifications

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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