Staff Business Analyst, AI-Enabled Commerce

Sony Interactive Entertainment
United States
Workplace: HybridFull timeFunction: Business OperationsExperience: 8+ yearsSkills: ["Communication","Stakeholder management","Problem-solving","Leadership","Critical thinking"]

Senior business analyst leading complex, global AI/ML initiatives in digital commerce, translating commercial opportunities into actionable requirements, and partnering with product, data science and engineering to ensure measurable business impact across PlayStation Direct channels. You’ll influence senior leaders with structured analysis and financial reasoning, while guiding experimentation and process improvements without owning a product roadmap.

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Sony Interactive Entertainment
Sony Interactive Entertainment
11 months ago

Staff Business Analyst, AI-Enabled Commerce

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Senior business analyst leading complex, global AI/ML initiatives in digital commerce, translating commercial opportunities into actionable requirements, and partnering with product, data science and engineering to ensure measurable business impact across PlayStation Direct channels. You’ll influence senior leaders with structured analysis and financial reasoning, while guiding experimentation and process improvements without owning a product roadmap.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead complex business analysis for global, high-impact AI/ML initiatives across digital commerce, personalization, subscriptions, and publishing operations.
  • •Translate complex commercial objectives into actionable business requirements with measurable outcomes and influence senior leaders through structured analysis and financial reasoning.
  • •Partner with product, engineering, and data science teams to design and deliver commerce and tooling solutions that meet business needs.
  • •Define decision logic and experimentation plans to evaluate impact and guide optimization efforts.
  • •Mentor team members in AI/ML business analysis methodologies and champion responsible data practices.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveWellness StipendEmployee Discounts

Key Requirements

  • •8+ years of experience in Business Analysis within digital commerce, subscriptions or retail
  • •Ability to decompose vague business problems into structured analytical questions and clear business requirements
  • •Experience translating complex commercial objectives into actionable requirements with measurable outcomes
  • •Strong collaboration with product, engineering and data science teams to design and deliver commerce and tooling solutions
  • •Strong (data-informed) decision making, financial reasoning and ability to influence senior stakeholders
Experience:8+ yearsDigital commerceRetailSubscriptionsAI/ML
Skills:CommunicationStakeholder managementProblem-solvingLeadershipCritical thinking
Languages:English

Company Brief

Sony Interactive Entertainment
Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.
Industry: Gaming
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Mateo, United States
Founded: 1993
WebsiteLinkedIn