Customer Experience Banker - Chardon, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, using proactive discovery to understand financial goals and needs and recommend appropriate deposit and banking products. Provide accurate, efficient transaction processing and daily balancing while delivering exemplary customer service. Grow and retain consumer and business relationships through a disciplined sales process, outbound follow-up, and referrals, while educating customers and partnering across the bank. Follow operational, security, risk, and regulatory policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - Chardon, OH

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, using proactive discovery to understand financial goals and needs and recommend appropriate deposit and banking products. Provide accurate, efficient transaction processing and daily balancing while delivering exemplary customer service. Grow and retain consumer and business relationships through a disciplined sales process, outbound follow-up, and referrals, while educating customers and partnering across the bank. Follow operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and ensure accurate, efficient transaction processing.
  • •Grow customer relationships through disciplined sales activities, new customer follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's degree.
  • •At least 1 year of customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Cash handling skills (preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn