Customer Engineer (iTeam)

Applied Materials
Singapore
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1-2 yearsEducation: associatesSkills: ["Written communication","Verbal communication","Customer communication","Troubleshooting"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, with guidance from Senior Field Service Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating with customers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
1 month ago

Customer Engineer (iTeam)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, with guidance from Senior Field Service Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating with customers to ensure smooth operations and exceptional service.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to support smooth operations.
  • •Participate in projects/assignments and fulfill additional duties as assigned.
Travel: Extensive travel

Pay and Benefits

Perks:Employee AssistanceTravel Allowance

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or trade certification.
  • •1–2 years of experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Ability to diagnose and resolve basic technical challenges.
  • •Knowledge of basic mechanical systems (e.g., pneumatics, hydraulics, electronics, vacuum, or thermodynamics) plus familiarity with hand tools and digital multimeters.
Experience:1-2 yearsField serviceTechnical support
Education:Associate's
Skills:Written communicationVerbal communicationCustomer communicationTroubleshooting
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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