TikTok Shop - Content Governance Strategy Manager, EMEA

TikTok
London
Workplace: OnsiteFull timeFunction: Strategy & Corporate DevelopmentExperience: 3+ yearsEducation: bachelorsSkills: ["Strategic thinking","Communication","Cross-functional collaboration","Proactive","Independent work"]

Shape governance strategy for TikTok Shop e-commerce content in the EMEA region. Monitor and analyze content metrics and enforcement signals to detect emerging quality issues, abuse patterns, and ecosystem risks. Design and continuously optimize governance policies, standards, and strategic interventions across the content lifecycle, partnering with Product, Legal, Moderation, Engineering, and business teams to translate strategy into enforceable workflows with measurable impact.

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FursaFursa
TikTok
TikTok
1 day ago

TikTok Shop - Content Governance Strategy Manager, EMEA

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Last checked: 5 hours agoStatus: Live

Job Summary

Shape governance strategy for TikTok Shop e-commerce content in the EMEA region. Monitor and analyze content metrics and enforcement signals to detect emerging quality issues, abuse patterns, and ecosystem risks. Design and continuously optimize governance policies, standards, and strategic interventions across the content lifecycle, partnering with Product, Legal, Moderation, Engineering, and business teams to translate strategy into enforceable workflows with measurable impact.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Manager level

Key Responsibilities

  • •Monitor, analyze, and interpret e-commerce content metrics using data insights, user feedback, case review, and enforcement signals to identify quality issues, abuse patterns, and ecosystem risks.
  • •Design and continuously optimize governance policies, standards, and strategic interventions to improve policy effectiveness, content quality, compliance, and user trust.
  • •Diagnose content ecosystem problems such as low-quality content, misleading claims, abusive behaviors, and policy loopholes, and develop scalable governance solutions with impact measurement.
  • •Partner with cross-functional teams and global stakeholders (including Product, Legal, Moderation, Engineering, and Business teams) to translate governance strategies into enforceable policies and operational workflows.
  • •Drive governance across the full content lifecycle, including policy design, risk detection, enforcement strategy, effectiveness evaluation, and governance iteration.

Key Requirements

  • •Bachelor's degree and above, preferably in a quantitative field such as Statistics, Computer Science, Data Analytics, or related areas.
  • •3+ years of experience in governance, content strategy, or a related role, preferably in e-commerce or technology.
  • •Demonstrated project management experience driving project execution and cross-functional initiatives.
  • •Strong strategic thinking to prioritize issues and break them down into solutions.
  • •Excellent communication skills to develop and communicate complex strategies and collaborate with global teams.
Experience:3+ yearsE-commerceTechnologyContent governance
Education:Bachelor's
Skills:Strategic thinkingCommunicationCross-functional collaborationProactiveIndependent work
Tech Stack:SQL

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn