1 day ago

TikTok Shop - Strategy and Operations Manager, Resource Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own e-commerce resource planning for TikTok Shop, specializing in merchant incentive design. Develop goal and budget strategies, track KPI performance (e.g., conversion rate, incremental GMV, merchant satisfaction), and recommend program improvements. Partner with operations, finance, and product teams to align incentive objectives, analyze ROI and financial impact, and support seamless execution. Conduct market research to benchmark incentive trends and best practices.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Develop and execute e-commerce resource planning strategies with specialization in incentive design, including goal/budget setting and performance review.
•Monitor and track KPI performance for merchant incentives and provide regular reports and insights to stakeholders.
•Continuously evaluate incentive program effectiveness and recommend and implement adjustments to maximize impact.
•Partner with operations, finance, and product teams to align objectives, analyze financial impact/ROI, and ensure integration and functionality.
•Conduct market research to identify industry trends and benchmarks for merchant incentives and emerging best practices.

Key Requirements

•Strong analytical skills and familiarity with data analysis tools such as Tableau, Power BI, or SQL.
•Proven expertise in the e-commerce industry, preferably 3P marketplace models, with resource management or seller incentives experience.
•Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
•Familiarity with financial analysis and ROI calculations related to incentive programs.
•4+ years experience in strategic and analytical work at leading tech companies.

Experience:E-commerceMarketplaceTech

Skills:Analytical skillsIndependent workCommunicationOrganizationProject management

Tech Stack:TableauPower BISQL

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

TikTok Shop - Strategy and Operations Manager, Resource Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Develop and execute e-commerce resource planning strategies with specialization in incentive design, including goal/budget setting and performance review.
•Monitor and track KPI performance for merchant incentives and provide regular reports and insights to stakeholders.
•Continuously evaluate incentive program effectiveness and recommend and implement adjustments to maximize impact.
•Partner with operations, finance, and product teams to align objectives, analyze financial impact/ROI, and ensure integration and functionality.
•Conduct market research to identify industry trends and benchmarks for merchant incentives and emerging best practices.

Key Requirements

•Strong analytical skills and familiarity with data analysis tools such as Tableau, Power BI, or SQL.
•Proven expertise in the e-commerce industry, preferably 3P marketplace models, with resource management or seller incentives experience.
•Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
•Familiarity with financial analysis and ROI calculations related to incentive programs.
•4+ years experience in strategic and analytical work at leading tech companies.

Experience:E-commerceMarketplaceTech

Skills:Analytical skillsIndependent workCommunicationOrganizationProject management

Tech Stack:TableauPower BISQL

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn