TikTok Shop - Strategy and Analytics Manager, Resource Management

TikTok
Seattle
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Analytical skills","Independent work","Communication","Organization","Project management"]

Own e-commerce resource planning for TikTok Shop, specializing in merchant incentive design. Develop goal and budget strategies, track KPI performance (e.g., conversion rate, incremental GMV, merchant satisfaction), and recommend program improvements. Partner with operations, finance, and product teams to align incentive objectives, analyze ROI and financial impact, and support seamless execution. Conduct market research to benchmark incentive trends and best practices.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Strategy and Analytics Manager, Resource Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own e-commerce resource planning for TikTok Shop, specializing in merchant incentive design. Develop goal and budget strategies, track KPI performance (e.g., conversion rate, incremental GMV, merchant satisfaction), and recommend program improvements. Partner with operations, finance, and product teams to align incentive objectives, analyze ROI and financial impact, and support seamless execution. Conduct market research to benchmark incentive trends and best practices.
Location: Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Develop and execute e-commerce resource planning strategies with specialization in incentive design, including goal/budget setting and performance review.
  • •Monitor and track KPI performance for merchant incentives and provide regular reports and insights to stakeholders.
  • •Continuously evaluate incentive program effectiveness and recommend and implement adjustments to maximize impact.
  • •Partner with operations, finance, and product teams to align objectives, analyze financial impact/ROI, and ensure integration and functionality.
  • •Conduct market research to identify industry trends and benchmarks for merchant incentives and emerging best practices.

Key Requirements

  • •Strong analytical skills and familiarity with data analysis tools such as Tableau, Power BI, or SQL.
  • •Proven expertise in the e-commerce industry, preferably 3P marketplace models, with resource management or seller incentives experience.
  • •Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • •Familiarity with financial analysis and ROI calculations related to incentive programs.
  • •4+ years experience in strategic and analytical work at leading tech companies.
Experience:E-commerceMarketplaceTech
Skills:Analytical skillsIndependent workCommunicationOrganizationProject management
Tech Stack:TableauPower BISQL

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn