Relationship Banking Officer (Abu Dhabi, Abu Dhabi, AE)

Abu Dhabi Commercial Bank
Abu Dhabi
Workplace: HybridFull timeAED 18,200 - 22,500 monthlyFunction: Banking, Lending & CreditExperience: 3+ yearsEducation: bachelorsSkills: ["Customer service","Interpersonal skills","Multitasking","Time management","Needs-based advisory"]

Provide banking support to walk-in and assigned customers by identifying financial needs and delivering requests across financial and non-financial transactions. Accurately perform teller cash and non-cash counter services, including deposits, withdrawals, transfers, and cheque processing, while escalating discrepancies. Ensure strict compliance with KYC, AML, sanctions, and related controls, maintain accurate records, and follow SOPs to deliver ADCB service standards.

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FursaFursa
Abu Dhabi Commercial Bank
Abu Dhabi Commercial Bank
1 day ago

Relationship Banking Officer (Abu Dhabi, Abu Dhabi, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide banking support to walk-in and assigned customers by identifying financial needs and delivering requests across financial and non-financial transactions. Accurately perform teller cash and non-cash counter services, including deposits, withdrawals, transfers, and cheque processing, while escalating discrepancies. Ensure strict compliance with KYC, AML, sanctions, and related controls, maintain accurate records, and follow SOPs to deliver ADCB service standards.
Location: Abu Dhabi
Workplace: Hybrid
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Provide banking support to walk-in and assigned customers by understanding financial needs and fulfilling requests across financial and non-financial transactions.
  • •Build and maintain effective customer relationships through professional interactions, needs-based conversations, and timely follow-ups.
  • •Perform teller cash and non-cash counter transactions accurately and confidentially within agreed turnaround times, including deposits, withdrawals, transfers, and cheque processing.
  • •Adhere to KYC, AML, sanctions, and regulatory requirements; apply controls such as dual control and follow escalation protocols.
  • •Follow organizational and departmental policies, processes, SOPs, and demonstrate ADCB service standards in internal and external customer interactions.

Pay and Benefits

Salary: AED 18,200 - 22,500 monthly
Perks:Health InsurancePaid LeaveLife InsuranceRemote WorkLearning BudgetLoan Discounts

Key Requirements

  • •At least 3 years of experience in branch banking, retail banking operations, or customer service within a banking or financial services environment.
  • •Experience with customer transactions, branch operations, service delivery, and regulatory/compliance requirements.
  • •Bachelor’s degree in Business Administration, Finance, Accounting, Banking, Economics, or a related discipline.
  • •Knowledge of branch banking operations, cash and non-cash transaction processing, and customer relationship management.
  • •Operational risk awareness and control including KYC and AML, plus basic Microsoft Word and Excel knowledge.
Experience:3+ years
Education:Bachelor's in Business Administration, Finance, Accounting, Banking, Economics (or related discipline)
Skills:Customer serviceInterpersonal skillsMultitaskingTime managementNeeds-based advisory
Tech Stack:Microsoft WordMicrosoft Excel

Eligibility

Nationality:UAE National

Company Brief

Abu Dhabi Commercial Bank
ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1985
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Glassdoor: 3.6
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