Senior Client Manager

NTT
Bangkok
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Sales and negotiation","Communication","Presentation","Stakeholder management","Strategic thinking"]

Build and nurture relationships with assigned enterprise accounts, acting as a trusted advisor to drive solution-led growth. Identify customer needs across infrastructure, applications, and cybersecurity, and lead the full sales cycle from lead generation and solutioning through proposal, negotiation, and closing. Develop account strategies to achieve revenue and margin targets, minimize churn, and maximize retention while coordinating with pre-sales and technical teams and tracking performance in CRM tools.

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FursaFursa
NTT
NTT
2 months ago

Senior Client Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Build and nurture relationships with assigned enterprise accounts, acting as a trusted advisor to drive solution-led growth. Identify customer needs across infrastructure, applications, and cybersecurity, and lead the full sales cycle from lead generation and solutioning through proposal, negotiation, and closing. Develop account strategies to achieve revenue and margin targets, minimize churn, and maximize retention while coordinating with pre-sales and technical teams and tracking performance in CRM tools.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and grow relationships with enterprise clients as a trusted advisor.
  • •Identify customer needs and position IT solutions across infrastructure, applications, and cybersecurity.
  • •Drive the full sales cycle, including lead generation, solutioning, proposal, negotiation, and closing.
  • •Develop and execute account strategies to achieve revenue targets and minimize client churn while maximizing retention.
  • •Manage RFPs/RFQs and align solution delivery with internal teams while tracking pipeline and performance in CRM tools.

Key Requirements

  • •Bachelor’s degree in IT, Engineering, Business, or a related field.
  • •Over 10 years of experience in IT solutions sales or key account management.
  • •Proven track record in selling IT solutions.
  • •Strong experience working with enterprise-level clients.
  • •Ability to work consultatively to translate customer business needs into technical solutions.
Experience:10+ yearsIT solutions salesKey account managementEnterprise clients
Education:Bachelor's
Skills:Sales and negotiationCommunicationPresentationStakeholder managementStrategic thinking
Tech Stack:CRMNetworkCloudData centerSecurityApplicationsEnterprise systemsIntegration

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn