Bilingual Relationship Banker 1 Ridge Road, OH Office

U.S. Bancorp
Cleveland
Workplace: OnsiteFull timeUSD 20.25 - 24.75Function: Banking, Lending & CreditEducation: high_schoolSkills: ["Client communication","Active listening","Problem-solving","Adaptability","Teaching"]

Build trusted relationships with customers through in-person, appointment, and virtual interactions while maintaining a digital-first mindset. Assess customers’ banking needs, gather and process customer/account information, and educate them on deposit and loan products. Recommend solutions aligned to customers’ goals, performing responsibilities in the branch-required languages. Contribute to customer experience through strong communication, problem-solving, and the ability to teach customers digital technology.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Bilingual Relationship Banker 1 Ridge Road, OH Office

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Build trusted relationships with customers through in-person, appointment, and virtual interactions while maintaining a digital-first mindset. Assess customers’ banking needs, gather and process customer/account information, and educate them on deposit and loan products. Recommend solutions aligned to customers’ goals, performing responsibilities in the branch-required languages. Contribute to customer experience through strong communication, problem-solving, and the ability to teach customers digital technology.
Location: Cleveland
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Build and maintain customer relationships through multiple channels, including in-person, by appointment, and virtually.
  • •Assess and address customers’ banking needs by obtaining and processing customer and account information.
  • •Educate and counsel customers on available deposit and loan products and services.
  • •Recommend banking solutions tailored to each customer’s unique goals and needs.
  • •Perform responsibilities in the branch or community’s essential languages.

Pay and Benefits

Salary: USD 20.25 - 24.75
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kRetirementPaid LeavePaid HolidaysLife InsuranceDisability InsuranceParental LeaveAdoption AssistancePregnancy Leave

Key Requirements

  • •Active National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance including maintaining a satisfactory criminal and credit record.
  • •High school diploma or equivalent.
  • •Less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
  • •Bilingual capability in the languages deemed essential within the branch/community.
Experience:Retail bankingFinancial services
Education:High School
Skills:Client communicationActive listeningProblem-solvingAdaptabilityTeaching
Licenses:NMLS registrationS.A.F.E. ActRegulation Z
Certifications:NMLS

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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