Member of Technical Staff, Agent Delivery

Pallet
San Francisco, New York
Workplace: OnsiteFull timeUSD 160,000 - 200,000 annuallyFunction: Transportation & Fleet OperationsExperience: 2-5 yearsSkills: ["Debugging","Communication","Customer collaboration","Problem-solving","Pragmatism"]

Deploy production AI agents into large logistics customers by reverse engineering undocumented APIs and enterprise systems. Build and integrate connectors between customer environments and the AI platform, then debug and stabilize distributed production failures across authentication, data pipelines, and third-party services. Own deployments end-to-end—from discovery through launch—while working closely with customer operators and partnering with engineering and product to turn recurring patterns into reusable capabilities.

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FursaFursa
Pallet
Pallet
1 day ago

Member of Technical Staff, Agent Delivery

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 minutes agoStatus: Live

Job Summary

Deploy production AI agents into large logistics customers by reverse engineering undocumented APIs and enterprise systems. Build and integrate connectors between customer environments and the AI platform, then debug and stabilize distributed production failures across authentication, data pipelines, and third-party services. Own deployments end-to-end—from discovery through launch—while working closely with customer operators and partnering with engineering and product to turn recurring patterns into reusable capabilities.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Reverse engineer undocumented APIs and enterprise systems (e.g., ERPs, TMS platforms, internal tools).
  • •Design and build integrations between customer systems and the AI platform.
  • •Debug production failures across distributed systems, authentication layers, data pipelines, and third-party services.
  • •Work onsite with customers to diagnose issues, ship fixes, and drive successful launches.
  • •Own customer deployments end-to-end and partner with engineering and product to shape the roadmap based on customer needs.
Travel: Medium travel

Pay and Benefits

Salary: USD 160,000 - 200,000 annually
Perks:Health InsuranceVisionDentalPaid LeaveLife Insurance401kParental LeaveLearning BudgetMeal Allowance

Key Requirements

  • •2–5 years of experience building and owning production systems in high-growth startups or similar environments.
  • •Strong experience with APIs, integrations, authentication systems, and event-driven architectures.
  • •Proven ability to debug complex systems in production.
  • •Comfort operating in ambiguous environments where documentation is incomplete and requirements evolve quickly.
  • •Strong communication skills and ability to build trust with technical and non-technical stakeholders.
Experience:2-5 yearsHigh-growth startups
Skills:DebuggingCommunicationCustomer collaborationProblem-solvingPragmatism
Languages:En
Tech Stack:NodeTypeScriptEncore.devGCPPostgreSQLOpenAIAnthropicGoogleVertex AIPlaywrightNext.jsReactVercelDatadog

Company Brief

Pallet
Provides an employer-focused platform that helps companies offer housing and homeownership benefits to employees, including relocation support, home purchase assistance, and housing-related resources to improve employee retention and recruitment.
Industry: HR Tech
Headquarters: United States
Website