Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25+ hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Collaboration","Multitasking"]

Serve as the face of the branch by building trusting relationships with customers and providing sound financial guidance. Use communication and problem-solving skills to understand customers’ needs, recommend and refer banking products (spending, saving, borrowing, investing), and schedule checkups. Support digital and mobile-first banking through apps and ATMs, collaborate with Wealth Management, Mortgage, and Business Banking partners, and follow all cash-handling and regulatory requirements.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 56 minutes agoStatus: Live

Job Summary

Serve as the face of the branch by building trusting relationships with customers and providing sound financial guidance. Use communication and problem-solving skills to understand customers’ needs, recommend and refer banking products (spending, saving, borrowing, investing), and schedule checkups. Support digital and mobile-first banking through apps and ATMs, collaborate with Wealth Management, Mortgage, and Business Banking partners, and follow all cash-handling and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Get to know customers and build lasting relationships by providing trusted financial advice.
  • •Provide recommendations and assist customers with spending, saving, borrowing, and investing needs.
  • •Learn customers’ personal financial goals and recommend tailored solutions (e.g., planning for the future, home buying, credit cards).
  • •Introduce customers to digital and mobile-first banking methods, including the app and ATMs.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners and make outbound calls to acquire customers and schedule checkups.

Pay and Benefits

Salary: USD 25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
  • •Ask questions to identify customer needs and improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Ability to use digital technology to support business goals and problem-solve customer issues.
Experience:Consumer bankingSalesCustomer serviceWealth managementMortgageBusiness banking
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingCollaborationMultitasking
Licenses:SAFE ActNMLS

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website