ServiceNow Developer (Assistant Vice President)

Jefferies
London
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 7+ yearsSkills: ["Stakeholder communication","Requirements gathering","Process mapping","User support","Cross-regional collaboration"]

Own the end-to-end delivery, maintenance, and continuous improvement of ServiceNow modules supporting Information Security processes. Gather requirements, map process workflows, write user stories, and configure ServiceNow enhancements using JavaScript and native capabilities. Deliver platform enhancements through testing and controlled releases, maintain CMDB data integrity and access controls, and provide day-to-day user support while partnering with U.S., offshore, and vendor stakeholders across EMEA.

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FursaFursa
Jefferies
Jefferies
2 days ago

ServiceNow Developer (Assistant Vice President)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own the end-to-end delivery, maintenance, and continuous improvement of ServiceNow modules supporting Information Security processes. Gather requirements, map process workflows, write user stories, and configure ServiceNow enhancements using JavaScript and native capabilities. Deliver platform enhancements through testing and controlled releases, maintain CMDB data integrity and access controls, and provide day-to-day user support while partnering with U.S., offshore, and vendor stakeholders across EMEA.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own the end-to-end delivery, maintenance, and continuous improvement of ServiceNow modules supporting Information Security processes.
  • •Support and enhance security workflows for Machine Identity Protection (Digital Certificates/PKI), Illumio Network Segmentation, Vulnerability Response, and adjacent processes.
  • •Gather business requirements, map current and target-state processes, and translate stakeholder needs into ServiceNow solutions.
  • •Develop and maintain ServiceNow configurations including business rules, UI policies, workflows, dashboards, and access controls.
  • •Coordinate testing and release to production, provide day-to-day user support, and maintain platform health, data quality, and CMDB integrity.

Key Requirements

  • •Minimum of 7 years of ServiceNow experience.
  • •Hands-on experience implementing, configuring, and developing on the ServiceNow platform (business rules, UI policies, workflows, access controls).
  • •Proficiency in JavaScript for ServiceNow, with understanding of platform architecture and scoped applications.
  • •Working knowledge of ITIL service management and CMDB design, data quality, and governance.
  • •Ability to elicit business requirements, map processes, and author user stories with acceptance criteria.
Experience:7+ yearsInformation securityFinancial servicesRegulated environment
Skills:Stakeholder communicationRequirements gatheringProcess mappingUser supportCross-regional collaboration
Certifications:ServiceNow certificationCertified System Administrator (CSA)Certified Application Developer (CAD)Certified Implementation SpecialistITIL Foundation
Tech Stack:ServiceNowJavaScriptITILCMDBDigital CertificatesPKIIllumioVenafiCyberArkJiraUI policiesWorkflowsDashboards

Company Brief

Jefferies
Global investment banking and capital markets firm providing advisory, underwriting, trading, research, and asset management services to corporations, governments, and institutional investors.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1962
WebsiteLinkedIn