Sr. EAP Operations Associate (Remote)

Rula
United States
Workplace: RemoteFull timeUSD 70,040 - 78,280 annuallyFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Analytical","Detail-oriented","Process improvement","Communication","Documentation"]

Own partner billing cycles for EAP arrangements by preparing and submitting billing files, reviewing remittances and payment feedback, and investigating billing/payment discrepancies. Partner with internal teams and external EAP partners to ensure accurate billing, payment processing, and reconciliation. Improve workflows and support automation to scale billing processes as new partners onboard, working with data and operational tools in a fast-paced environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Rula
Rula
1 month ago

Sr. EAP Operations Associate (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own partner billing cycles for EAP arrangements by preparing and submitting billing files, reviewing remittances and payment feedback, and investigating billing/payment discrepancies. Partner with internal teams and external EAP partners to ensure accurate billing, payment processing, and reconciliation. Improve workflows and support automation to scale billing processes as new partners onboard, working with data and operational tools in a fast-paced environment.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage partner billing cycles end to end, including preparing and submitting billing files.
  • •Review remittances and payment feedback, and investigate billing/payment discrepancies.
  • •Collaborate across internal teams and with external EAP partners to resolve issues.
  • •Identify opportunities to improve workflows and support automation/process initiatives.
  • •Help scale billing processes as new EAP partners are onboarded.

Pay and Benefits

Salary: USD 70,040 - 78,280 annually
Equity and Bonus:Equity
Perks:Remote WorkHealth InsuranceDentalVisionLife InsuranceDisabilityFsa/hsa401kPaid ParentalHome Office

Key Requirements

  • •3+ years of experience in billing, collections, or a related role in a high-growth operational environment.
  • •Independently improve and optimize processes using tools such as Salesforce, AMD, payer portals (e.g., Availity), and Google Suite/Microsoft Office (Excel/Sheets).
  • •Apply structure and prioritization to solve problems and predict future needs.
  • •Create concise, actionable documentation for technical and non-technical audiences.
  • •Demonstrate communication and problem-solving skills to drive end-to-end transformation (process, technology, and people).
Experience:3+ yearsHigh-growth environmentRevenue cycle managementHealthcare
Skills:AnalyticalDetail-orientedProcess improvementCommunicationDocumentation
Tech Stack:SalesforceAMDAvailityGoogle SuiteMicrosoft OfficeExcelGoogle SheetsZenDeskAdvancedMDEHRPayer portals

Company Brief

Rula
Rula (formerly Path Mental Health) is a digital behavioral-health company connecting patients with licensed therapists and psychiatric providers, focused on insurance-covered, accessible therapy and medication management delivered via a national telehealth platform.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Funding: Series C
Headquarters: Los Angeles, CA, United States
Founded: 2019
WebsiteLinkedIn