Rula

2 days ago

Sr. EAP Operations Associate (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own partner billing cycles for EAP arrangements by preparing and submitting billing files, reviewing remittances and payment feedback, and investigating billing/payment discrepancies. Partner with internal teams and external EAP partners to ensure accurate billing, payment processing, and reconciliation. Improve workflows and support automation to scale billing processes as new partners onboard, working with data and operational tools in a fast-paced environment.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Manage partner billing cycles end to end, including preparing and submitting billing files.
•Review remittances and payment feedback, and investigate billing/payment discrepancies.
•Collaborate across internal teams and with external EAP partners to resolve issues.
•Identify opportunities to improve workflows and support automation/process initiatives.
•Help scale billing processes as new EAP partners are onboarded.

Pay and Benefits

Salary: USD 70,040 - 78,280 annually

Equity and Bonus:Equity

Perks:Remote WorkHealth InsuranceDentalVisionLife InsuranceDisabilityFsa/hsa401kPaid ParentalHome Office

Key Requirements

•3+ years of experience in billing, collections, or a related role in a high-growth operational environment.
•Independently improve and optimize processes using tools such as Salesforce, AMD, payer portals (e.g., Availity), and Google Suite/Microsoft Office (Excel/Sheets).
•Apply structure and prioritization to solve problems and predict future needs.
•Create concise, actionable documentation for technical and non-technical audiences.
•Demonstrate communication and problem-solving skills to drive end-to-end transformation (process, technology, and people).

Experience:3+ yearsHigh-growth environmentRevenue cycle managementHealthcare

Skills:AnalyticalDetail-orientedProcess improvementCommunicationDocumentation

Tech Stack:SalesforceAMDAvailityGoogle SuiteMicrosoft OfficeExcelGoogle SheetsZenDeskAdvancedMDEHRPayer portals

Company Brief

Rula

Rula (formerly Path Mental Health) is a digital behavioral-health company connecting patients with licensed therapists and psychiatric providers, focused on insurance-covered, accessible therapy and medication management delivered via a national telehealth platform.

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Funding: Series C

Headquarters: Los Angeles, CA, United States

Founded: 2019

Website LinkedIn

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Rula

2 days ago

Sr. EAP Operations Associate (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Manage partner billing cycles end to end, including preparing and submitting billing files.
•Review remittances and payment feedback, and investigate billing/payment discrepancies.
•Collaborate across internal teams and with external EAP partners to resolve issues.
•Identify opportunities to improve workflows and support automation/process initiatives.
•Help scale billing processes as new EAP partners are onboarded.

Pay and Benefits

Salary: USD 70,040 - 78,280 annually

Equity and Bonus:Equity

Perks:Remote WorkHealth InsuranceDentalVisionLife InsuranceDisabilityFsa/hsa401kPaid ParentalHome Office

Key Requirements

•3+ years of experience in billing, collections, or a related role in a high-growth operational environment.
•Independently improve and optimize processes using tools such as Salesforce, AMD, payer portals (e.g., Availity), and Google Suite/Microsoft Office (Excel/Sheets).
•Apply structure and prioritization to solve problems and predict future needs.
•Create concise, actionable documentation for technical and non-technical audiences.
•Demonstrate communication and problem-solving skills to drive end-to-end transformation (process, technology, and people).

Experience:3+ yearsHigh-growth environmentRevenue cycle managementHealthcare

Skills:AnalyticalDetail-orientedProcess improvementCommunicationDocumentation

Tech Stack:SalesforceAMDAvailityGoogle SuiteMicrosoft OfficeExcelGoogle SheetsZenDeskAdvancedMDEHRPayer portals

Company Brief

Rula

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Funding: Series C

Headquarters: Los Angeles, CA, United States

Founded: 2019

Website LinkedIn