Strategist, Agent Development - Tech, Media & Telecom

Sierra
San Francisco, New York
Workplace: OnsiteFull timeUSD 200,000 - 290,000 annuallyFunction: Product ManagementEducation: bachelorsSkills: ["Communication","Strategic problem-solving","Analytical thinking","Customer obsession","Ownership"]

Own the end-to-end development of customer-facing AI agents for enterprise Tech, Media & Telecom customers—turning business goals into agents that launch, evaluate, and continuously improve in production. Serve as a trusted strategic advisor to executives, partner daily with customer teams to troubleshoot and keep builds on track, and translate field learnings into product and platform direction.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sierra
Sierra
1 day ago

Strategist, Agent Development - Tech, Media & Telecom

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Own the end-to-end development of customer-facing AI agents for enterprise Tech, Media & Telecom customers—turning business goals into agents that launch, evaluate, and continuously improve in production. Serve as a trusted strategic advisor to executives, partner daily with customer teams to troubleshoot and keep builds on track, and translate field learnings into product and platform direction.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Own the agent development life cycle, from initial scope and conversation design through tooling, evaluation, launch, and continuous production iteration.
  • •Translate business goals into agents that outperform and iteratively improve based on real-world performance.
  • •Serve as a trusted strategic advisor to enterprise leaders by shaping AI strategy around what success means to their business.
  • •Partner with customer working teams day to day to run working sessions, troubleshoot issues, and keep builds on track.
  • •Surface unmet customer needs from agent work and feed learnings back to research and platform to guide what comes next.

Pay and Benefits

Salary: USD 200,000 - 290,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityRetirementParental Leave

Key Requirements

  • •Demonstrated customer obsession and strong ability to build trusted relationships in complex organizations.
  • •Clear, direct, and persuasive communication with both technical and non-technical audiences.
  • •Strategic problem-solving in ambiguity, including analytical and critical-thinking skills to identify risks and adapt quickly.
  • •Technical aptitude to engage with technical concepts such as API documentation, data models, and system architecture.
  • •Interest in telecommunications, media, technology, and customer-care or related systems; experience building or deploying AI/LLM agents is a strong plus.
Experience:TelecommunicationsMediaTechnologySubscription businessesAI/LLM agents
Education:Bachelor's in Computer Science, Engineering, Mathematics
Skills:CommunicationStrategic problem-solvingAnalytical thinkingCustomer obsessionOwnership
Tech Stack:RAGPrompt engineeringAPI documentationAgent toolingEvaluation frameworks

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
Website