DataDog

3 months ago

Technical Account Manager 2 - São Paulo

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Technical Account Manager 2 at Datadog provides trusted technical guidance to enterprise customers, driving adoption of the Datadog platform, optimizing IT operations, and delivering executive-level insights. You’ll work in a hybrid, customer-focused role across LATAM, coordinating with product and engineering teams to translate monitoring and DevOps practices into measurable business value for strategic accounts.

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform.
•Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs.
•Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements.
•Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations.
•Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams.

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:RsusEsppLearning BudgetRemote Work

Key Requirements

•2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space.
•Proficient with at least two public cloud platforms (e.g., AWS, Azure, GCP) and hands-on experience with infrastructure or application monitoring.
•Familiar with scripting or automation tools (e.g., Python, Bash, Terraform, Chef/Puppet).
•Working knowledge of CI/CD pipelines and containerization tools (e.g., Jenkins, GitLab, Docker, Kubernetes).
•Strong ability to communicate technical concepts to both technical and non-technical stakeholders and adapt to exec audiences.

Experience:2+ yearsCloudObservabilityDevOps

Skills:CommunicationPresentationProblem-solvingStakeholder managementTeam collaboration

Languages:English

Tech Stack:PythonBashTerraformChefPuppetJenkinsGitLabDockerKubernetesAWSAzureGCP

Company Brief

DataDog

Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn

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DataDog

3 months ago

Technical Account Manager 2 - São Paulo

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform.
•Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs.
•Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements.
•Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations.
•Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams.

Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity

Perks:RsusEsppLearning BudgetRemote Work

Key Requirements

•2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space.
•Proficient with at least two public cloud platforms (e.g., AWS, Azure, GCP) and hands-on experience with infrastructure or application monitoring.
•Familiar with scripting or automation tools (e.g., Python, Bash, Terraform, Chef/Puppet).
•Working knowledge of CI/CD pipelines and containerization tools (e.g., Jenkins, GitLab, Docker, Kubernetes).
•Strong ability to communicate technical concepts to both technical and non-technical stakeholders and adapt to exec audiences.

Experience:2+ yearsCloudObservabilityDevOps

Skills:CommunicationPresentationProblem-solvingStakeholder managementTeam collaboration

Languages:English

Tech Stack:PythonBashTerraformChefPuppetJenkinsGitLabDockerKubernetesAWSAzureGCP

Company Brief

DataDog

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn