Senior Digital Business Specialist

Abu Dhabi Commercial Bank
Abu Dhabi
Full timeAED 25,000 - 35,000 monthlyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Stakeholder engagement","Planning","Analytical","Time management","Customer service"]

Own digital channel delivery for retail banking, coordinating with channel managers, product, and marketing teams to define functional requirements, create backlogs, and support wireframes, prototypes, and UAT test cases for effective implementation. Manage digital channel acquisition and migration promotions, track registrations and usage, and report performance against KPIs. Adhere to policies, processes, and service standards while providing consistent customer service.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Abu Dhabi Commercial Bank
Abu Dhabi Commercial Bank
1 hour ago

Senior Digital Business Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own digital channel delivery for retail banking, coordinating with channel managers, product, and marketing teams to define functional requirements, create backlogs, and support wireframes, prototypes, and UAT test cases for effective implementation. Manage digital channel acquisition and migration promotions, track registrations and usage, and report performance against KPIs. Adhere to policies, processes, and service standards while providing consistent customer service.
Location: Abu Dhabi
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Coordinate digital channel development with channel managers, product, and marketing teams, including functional specifications, product backlogs, wireframes, prototypes, design assets, and UAT test cases.
  • •Manage digital channel usage and reporting, including promotions for acquisition and migration, rollout coordination, and tracking registrations and usage against KPIs.
  • •Ensure work follows organizational and departmental policies, processes, standard operating procedures, and instructions.
  • •Self-manage in line with the bank’s people management policies and practices to maximize contribution to business performance.
  • •Deliver required service standards in internal and external customer interactions.

Pay and Benefits

Salary: AED 25,000 - 35,000 monthly
Perks:Health InsurancePaid LeaveRemote Work

Key Requirements

  • •At least 5 years of experience delivering projects, including at least 2 years managing digital channels within a bank.
  • •Bachelor’s degree in a relevant specialization.
  • •Knowledge of web channels and mobile technologies.
  • •Demonstrated stakeholder engagement experience.
  • •Ability to plan, analyze, and manage time effectively, with written and spoken English proficiency.
Experience:5+ yearsBankingDigital channelsRetail banking
Education:Bachelor's in relevant specialization
Skills:Stakeholder engagementPlanningAnalyticalTime managementCustomer service
Languages:English
Tech Stack:Digital channelsWeb channelsMobile technologiesWireframesPrototypesUAT test cases

Company Brief

Abu Dhabi Commercial Bank
ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1985
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor