Customer Due Diligence Analyst (BM, BM, HM 11)

HSBC
Bermuda
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceEducation: bachelorsSkills: ["Issue resolution","Time management","Customer service","Communication"]

Validate and support the opening of new products for new and existing customers by performing CDD/KYC onboarding checks and remediation in line with regulations and internal policies. Review and analyze customer documentation using internal and external sources, identify exceptions, and escalate higher-risk or unclear cases. Help drive Global Standards Customer Data Readiness by resolving information gaps, interpreting policies/processes, and coordinating account maintenance and monitoring activities.

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FursaFursa
HSBC
HSBC
1 day ago

Customer Due Diligence Analyst (BM, BM, HM 11)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Validate and support the opening of new products for new and existing customers by performing CDD/KYC onboarding checks and remediation in line with regulations and internal policies. Review and analyze customer documentation using internal and external sources, identify exceptions, and escalate higher-risk or unclear cases. Help drive Global Standards Customer Data Readiness by resolving information gaps, interpreting policies/processes, and coordinating account maintenance and monitoring activities.
Location: Bermuda
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Perform CDD/KYC onboarding and remediation checks in line with policies and regulatory requirements.
  • •Gather, review, and analyze customer documentation; update systems and complete admin tasks.
  • •Identify exceptions and escalate cases requiring additional review.
  • •Ensure processes/documents meet risk, audit, and regulatory standards.
  • •Coordinate and monitor account maintenance/processing/service.

Key Requirements

  • •Bachelor’s degree (Business Administration or similar).
  • •Banking/financial institution experience.
  • •Experience in regulatory-related account opening and due diligence, with KYC understanding.
  • •Strong issue resolution, time management, customer service, and communication skills.
  • •Ability to perform CDD/KYC onboarding and remediation checks in line with policies and regulatory requirements.
Education:Bachelor's in Business Administration (or similar)
Skills:Issue resolutionTime managementCustomer serviceCommunication

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn