Implementation Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Join Motive as an Implementation Consultant for Mid Market to onboard new customers, guide hardware/software setup, and drive early product adoption. You’ll collaborate cross-functionally to resolve issues, manage multiple priorities, and deliver exceptional customer service, helping clients maximize value from Motive’s fintech and spend-management platform.

Location: Islamabad, Lahore

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Serve as the primary point of contact for new customers during their implementation phase, focusing on larger customers
•Guide new customers through initial hardware/software setup and system training to ensure timely onboarding and product adoption
•Monitor customer progress and activities to ensure adoption and timely activation
•Collaborate with cross-functional teams (support, engineering, sales, product management, financial products) to resolve complex issues and improve customer experience
•Handle a large volume of phone conversations and email inquiries

Key Requirements

•3+ years of experience in a customer-facing role (sales or support)
•Demonstrate Salesforce proficiency and ability to use data to inform engagement plans
•Strong understanding of what success looks like for customers and Motive
•Excellent listening and problem-solving skills
•Outstanding written and verbal communication and presentation abilities

Experience:3+ yearsFintechSaaSSpend managementCustomer success

Skills:CommunicationPresentationProblem-solvingRelationship-buildingCustomer service

Languages:English

Tech Stack:SalesforceSQLData analysis

Company Brief

Gomotive

Provides a cloud-based fleet safety and compliance platform with digital driver logs, vehicle inspection checklists, workflows, and reporting tools to help transportation and delivery fleets improve safety and meet regulatory requirements.

Industry: Supply Chain Technology

Website

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Gomotive

3 months ago

Implementation Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Islamabad, Lahore

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Serve as the primary point of contact for new customers during their implementation phase, focusing on larger customers
•Guide new customers through initial hardware/software setup and system training to ensure timely onboarding and product adoption
•Monitor customer progress and activities to ensure adoption and timely activation
•Collaborate with cross-functional teams (support, engineering, sales, product management, financial products) to resolve complex issues and improve customer experience
•Handle a large volume of phone conversations and email inquiries

Key Requirements

•3+ years of experience in a customer-facing role (sales or support)
•Demonstrate Salesforce proficiency and ability to use data to inform engagement plans
•Strong understanding of what success looks like for customers and Motive
•Excellent listening and problem-solving skills
•Outstanding written and verbal communication and presentation abilities

Experience:3+ yearsFintechSaaSSpend managementCustomer success

Skills:CommunicationPresentationProblem-solvingRelationship-buildingCustomer service

Languages:English

Tech Stack:SalesforceSQLData analysis

Company Brief

Gomotive

Industry: Supply Chain Technology

Website