Associate Manager PT under 20 hours - Stanford

Samsonite
Palo Alto
Workplace: OnsitePart timeUSD 20 - 22.5 hourlyFunction: OtherSkills: ["Client service","Leadership","Coaching","Communication","Time management"]

Lead retail client experience as part of the TUMI retail team—driving sales and KPI performance while building strong client relationships. Coach and develop store associates through training, roleplay, feedback, and quarterly goal-setting. Plan and prioritize work, communicate clearly with the team, and help maintain compliance, visual merchandising standards, and a consistently excellent client experience across store operations.

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FursaFursa
Samsonite
Samsonite
3 days ago

Associate Manager PT under 20 hours - Stanford

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead retail client experience as part of the TUMI retail team—driving sales and KPI performance while building strong client relationships. Coach and develop store associates through training, roleplay, feedback, and quarterly goal-setting. Plan and prioritize work, communicate clearly with the team, and help maintain compliance, visual merchandising standards, and a consistently excellent client experience across store operations.
Location: Palo Alto
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and demonstrate initiative to champion change and achieve performance targets and deadlines.
  • •Support training and development by helping teach roleplay content, coaching associates, and assisting the Store Manager with training.
  • •Provide coaching and feedback by articulating strengths, goals, and opportunities and building a 360-degree coaching culture using company tools.
  • •Maintain compliance (timecards, Tumi University training, and company policies) and ensure excellent client experience through visual merchandising and client book/touchpoint execution.

Pay and Benefits

Salary: USD 20 - 22.5 hourly
Perks:Work-life BalanceTrainingEmployee DiscountSick TimeEap401k

Key Requirements

  • •Passion for the TUMI brand, lifestyle, clients, and product assortment.
  • •Strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPIs.
  • •Demonstrated ability to meet individual and store baseline goals for personal sales and KPI metrics.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Ability to lead by example, maintain integrity, and show strong time management skills.
Experience:RetailLuxury
Skills:Client serviceLeadershipCoachingCommunicationTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn