Sales Incentive Operations Lead

Endava Technology
London
Workplace: HybridFull timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Problem-solving","Organizational","Stakeholder management"]

Own the end-to-end administration and governance of sales compensation programs, ensuring accurate, timely commission calculations, approvals, and payouts. Serve as the product owner for CaptivateIQ, configuring compensation plans and supporting releases, UAT, and ongoing optimization. Partner with Sales, Finance, Total Rewards, Payroll, and Revenue Operations to manage quotas, targets, exceptions, and audit-ready reporting, while driving process improvement and automation across systems like CRM, CPQ, and HRIS.

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Endava Technology
Endava Technology
2 days ago

Sales Incentive Operations Lead

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Last checked: 6 hours agoStatus: Live

Job Summary

Own the end-to-end administration and governance of sales compensation programs, ensuring accurate, timely commission calculations, approvals, and payouts. Serve as the product owner for CaptivateIQ, configuring compensation plans and supporting releases, UAT, and ongoing optimization. Partner with Sales, Finance, Total Rewards, Payroll, and Revenue Operations to manage quotas, targets, exceptions, and audit-ready reporting, while driving process improvement and automation across systems like CRM, CPQ, and HRIS.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end administration of sales compensation plans, ensuring accurate commission calculations, approvals, and payouts.
  • •Administer and maintain compensation rules, calculations, quotas, territories, and incentive plans within CaptivateIQ.
  • •Serve as primary business owner for CaptivateIQ: configure plans, calculation logic, workflows, and support vendor/internal teams for enhancements and issue resolution.
  • •Establish compensation governance, manage exceptions and disputes with audit controls, and support internal/external audits.
  • •Develop compensation reporting and analytics (quota attainment, commission forecasting, payout analysis, plan effectiveness) and drive process improvements and automation integrations across CaptivateIQ, Ensight CRM, CPQ, Finance, and HRIS.

Pay and Benefits

Equity and Bonus:Equity
Perks:Share PlanAnnual BonusEmployee AssistanceWellness Stipend

Key Requirements

  • •5+ years of experience in sales compensation, revenue operations, sales operations, or related commercial operations roles.
  • •Hands-on experience administering CaptivateIQ or a comparable sales compensation platform (e.g., Xactly, Varicent, Spiff).
  • •Strong understanding of sales compensation plans, quota administration, crediting rules, accelerators, commissions, and incentive design.
  • •Experience configuring compensation plans and calculation logic within CaptivateIQ.
  • •Advanced Excel and reporting skills; Power BI experience preferred.
Experience:5+ yearsSales compensationRevenue operationsSales operationsCommercial operations
Skills:Problem-solvingOrganizationalStakeholder management
Languages:English
Tech Stack:CaptivateIQXactlyVaricentSpiffExcelPower BIMicrosoft DynamicsSalesforceEnsightCRMCPQHRISAI

Company Brief

Endava Technology
Provides IT services and digital engineering, delivering software development, automation, and consulting to enterprises across financial services, payments, telecommunications, and retail to accelerate digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2000
WebsiteLinkedIn