Aveva

1 month ago

Tech Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Provide post-sales support to ensure reliability of client AVEVA applications, troubleshoot MES/SCADA issues, assist with site commissioning and upgrades, collaborate with the global R&D Solution team on escalations, and create KB articles documenting solutions.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Ensure the reliability and performance of client applications while addressing any potential technical issues.
•Support Application Engineers with technical difficulties during new site commissioning, system upgrades, and expansions.
•Collaborate effectively with our global R&D Solution team to manage issue escalations.
•Develop and recommend corrective measures for technical application issues identified in the field or in-house.
•Document and disseminate knowledge through the creation of KB articles concerning technical issues and their resolutions.

Travel: Low travel

Pay and Benefits

Salary: USD 82,400 - 137,300 annually

Perks:Paid Leave401kMedicalDentalVisionFlexible Hours

Key Requirements

•Bachelor’s degree in electrical engineering, Power Systems, Computer Science, or equivalent.
•Manufacturing Execution System (MES) experience including Operation, Performance, and Quality aspects.
•Technical expertise in HMI or SCADA troubleshooting.
•Proficiency in software and database troubleshooting, diagnosis, and problem-solving; experience with SQL Database querying and programming.
•Exceptional interpersonal skills and a team-oriented mentality; self-motivated, proactive, and customer-focused with a positive attitude.

Education:Bachelor's

Skills:Interpersonal skillsTeamworkCommunicationProblem-solvingCustomer service

Tech Stack:VB.NETC#HTML5AngularJavaScriptASP.NET.NET CORESystem PlatformHistorianInTouchSQLPLC

Company Brief

Aveva

Provides industrial software for engineering, design, and information management across industries including oil & gas, manufacturing, and utilities. Delivers solutions for digital transformation, asset performance, and operations optimization.

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cambridge, United Kingdom

Founded: 1967

Glassdoor: 3.6

Website LinkedIn

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Aveva

1 month ago

Tech Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Ensure the reliability and performance of client applications while addressing any potential technical issues.
•Support Application Engineers with technical difficulties during new site commissioning, system upgrades, and expansions.
•Collaborate effectively with our global R&D Solution team to manage issue escalations.
•Develop and recommend corrective measures for technical application issues identified in the field or in-house.
•Document and disseminate knowledge through the creation of KB articles concerning technical issues and their resolutions.

Travel: Low travel

Pay and Benefits

Salary: USD 82,400 - 137,300 annually

Perks:Paid Leave401kMedicalDentalVisionFlexible Hours

Key Requirements

•Bachelor’s degree in electrical engineering, Power Systems, Computer Science, or equivalent.
•Manufacturing Execution System (MES) experience including Operation, Performance, and Quality aspects.
•Technical expertise in HMI or SCADA troubleshooting.
•Proficiency in software and database troubleshooting, diagnosis, and problem-solving; experience with SQL Database querying and programming.
•Exceptional interpersonal skills and a team-oriented mentality; self-motivated, proactive, and customer-focused with a positive attitude.

Education:Bachelor's

Skills:Interpersonal skillsTeamworkCommunicationProblem-solvingCustomer service

Tech Stack:VB.NETC#HTML5AngularJavaScriptASP.NET.NET CORESystem PlatformHistorianInTouchSQLPLC

Company Brief

Aveva

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cambridge, United Kingdom

Founded: 1967

Glassdoor: 3.6

Website LinkedIn