Senior Account Specialist

Allianz
Richmond
Workplace: HybridFull timeUSD 69,300 - 100,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship management","Communication","Problem-solving","Judgment","Research and analysis"]

Own and grow strategic partner relationships by acting as a trusted point of contact and advocate for assigned accounts. Collaborate with internal teams to support implementations and business objectives, manage operational and policy issues that impact partner performance, and monitor SLAs and contractual obligations. Lead revenue optimization planning through forecasting, reporting, invoicing, and escalation management. Work in a hybrid model with two in-office days in Richmond, VA.

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Allianz
Allianz
12 hours ago

Senior Account Specialist

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Last checked: 12 hours agoStatus: Live

Job Summary

Own and grow strategic partner relationships by acting as a trusted point of contact and advocate for assigned accounts. Collaborate with internal teams to support implementations and business objectives, manage operational and policy issues that impact partner performance, and monitor SLAs and contractual obligations. Lead revenue optimization planning through forecasting, reporting, invoicing, and escalation management. Work in a hybrid model with two in-office days in Richmond, VA.
Location: Richmond
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop and maintain strong relationships with partners and internal stakeholders as a trusted account contact.
  • •Coordinate partner initiatives across teams, supporting implementations and business objectives.
  • •Manage issues related to operations, technology, services, and policies that affect partner performance and customer experience.
  • •Communicate revenue optimization plans, business results, forecasts, reporting, invoicing, and compensation information.
  • •Monitor partner performance and contractual obligations, ensure SLA compliance, and resolve escalations and policy exceptions.

Pay and Benefits

Salary: USD 69,300 - 100,000 annually
Perks:Health InsuranceDentalVisionRetirement SavingsPaid LeaveLearning Budget

Key Requirements

  • •Bachelor’s degree in business, marketing, or a related field (or equivalent education and experience).
  • •Minimum 5 years of client management experience.
  • •Intermediate proficiency with MS Excel.
  • •Strong problem-solving skills and sound judgment.
  • •Strong verbal and written communication skills; fluent English proficiency.
Experience:5+ yearsClient managementPartner programsInsurance
Education:Bachelor's
Skills:Relationship managementCommunicationProblem-solvingJudgmentResearch and analysis
Languages:English
Tech Stack:Excel

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn