Sales Support Associate II

Tapestry
Sacramento
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and on the sales floor, operating POS accurately and maintaining an organized, welcoming environment. Support the store’s efficiency by receiving and processing shipments, replenishing inventory, executing visual merchandising updates, and following loss prevention guidelines. Promote add-on products and gift cards, capture customer information where permitted, and assist customers confidently while meeting schedule and performance needs in a fast-paced retail setting.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Support Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and on the sales floor, operating POS accurately and maintaining an organized, welcoming environment. Support the store’s efficiency by receiving and processing shipments, replenishing inventory, executing visual merchandising updates, and following loss prevention guidelines. Promote add-on products and gift cards, capture customer information where permitted, and assist customers confidently while meeting schedule and performance needs in a fast-paced retail setting.
Location: Sacramento
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients and provide personalized assistance, anticipating needs with professionalism.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products and promote gift cards, capture customer information where permitted, and respond to customer requests.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience, ideally with cashier/stock or sales responsibilities in a luxury retail environment.
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Knowledge of fashion trends and marketplace competition.
  • •Comfort with cash register systems and basic computer skills, including iPad/laptop use and Mobile POS/Internet.
  • •Excellent communication and customer service skills, including strong English proficiency.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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