IT Operations Lead

Serve as the primary local technology resource for about 40 employees, delivering hands-on support for devices, employee access, and day-to-day IT operations. Maintain office connectivity and core infrastructure (Wi‑Fi, LAN/WAN, VPN, servers), troubleshoot issues, and coordinate resolutions with a U.S.-based IT team and local vendors. Support cybersecurity readiness and provide technology support during concerts and festivals, including occasional evenings and weekends.