Rental Coordinator

EquipmentShare
Illinois
Workplace: OnsiteFull timeUSD 19.5 - 30 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate equipment rentals using the company’s proprietary T3 technology, helping customers through the EquipmentShare rental process. Respond to inbound leads, resolve inquiries, and maintain customer relationships to ensure satisfaction. Build and expand a contractor customer base by educating customers on how EquipmentShare saves time and money, and develop sales strategies to increase market share and improve the overall customer experience.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate equipment rentals using the company’s proprietary T3 technology, helping customers through the EquipmentShare rental process. Respond to inbound leads, resolve inquiries, and maintain customer relationships to ensure satisfaction. Build and expand a contractor customer base by educating customers on how EquipmentShare saves time and money, and develop sales strategies to increase market share and improve the overall customer experience.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand and maintain customer relationships with contractors and construction company principals.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Educate customers on how EquipmentShare can help them save money, make money, and operate more efficiently.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Salary: USD 19.5 - 30 hourly
Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kTool ReimbursementsGym MembershipVolunteer Time

Key Requirements

  • •High School diploma or equivalent.
  • •Great listener who cares about solving customers’ problems.
  • •Strong interpersonal and problem-solving skills.
  • •Energized by building, nurturing, and maintaining customer relationships throughout the rental process.
  • •Ability to adapt to a fast pace and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Tech Stack:T3 technologyT3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn