Field Sales Account Manager (Account Luxury Manager)

RealReal
California
Workplace: HybridFull timeUSD 55,000 - 65,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Communication","Relationship-building","Self-motivation","Organizational skills","Independent working"]

Drive repeat consignment business by acquiring items from existing luxury clients within an assigned territory. Re-engage established consignors through daily outreach and in-home appointments, follow up on marketing leads, and build lasting relationships to generate referrals. Procure consigned goods, ship to ecommerce centers, set pricing expectations with luxury expertise, review contracts, and partner with Consignor Relations to resolve client issues—while spending 70%+ of time in the field.

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RealReal
RealReal
1 month ago

Field Sales Account Manager (Account Luxury Manager)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Drive repeat consignment business by acquiring items from existing luxury clients within an assigned territory. Re-engage established consignors through daily outreach and in-home appointments, follow up on marketing leads, and build lasting relationships to generate referrals. Procure consigned goods, ship to ecommerce centers, set pricing expectations with luxury expertise, review contracts, and partner with Consignor Relations to resolve client issues—while spending 70%+ of time in the field.
Location: California
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Re-engage established clients through daily outreach and in-home appointments to drive consignment activity.
  • •Follow up on leads generated by the marketing team.
  • •Acquire consigned goods and ship them to ecommerce centers on clients’ behalf.
  • •Set pricing expectations using deep luxury knowledge and internal tools.
  • •Spend 70%+ of time in the field building client relationships and resolving client issues with Consignor Relations.
Travel: Extensive travel

Pay and Benefits

Salary: USD 55,000 - 65,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeavePaid ParentalPaid Holidays

Key Requirements

  • •2+ years of direct sales experience with a proven track record in performance-based sales or business development.
  • •Ability to quickly build rapport and establish trust with clients.
  • •Commit to 40 hours per week and occasionally work off-hours as required by clientele.
  • •Proficient with technology tools including Salesforce (or similar CRM) and G-suite.
  • •Must live and regularly meet with clients in person within the assigned territory.
Experience:2+ years
Skills:CommunicationRelationship-buildingSelf-motivationOrganizational skillsIndependent working
Licenses:Driver's license
Tech Stack:SalesforceCRMG-suite

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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