Scale AI

1 month ago

Technical Writer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Join Scale AI's Physical AI team as a Technical Writer responsible for creating and maintaining training materials, SOPs, and certification content for robotics and operations. You'll translate complex technical concepts into accessible documentation, collaborate with engineers, operators, and regional leads, and help scale content practices across regions, including localization and i18n considerations. This role blends content strategy with cross-functional impact in a fast-moving AI hardware environment.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Mid level

Key Responsibilities

•Create and maintain comprehensive training materials — including guides, tutorials, SOPs, troubleshooting docs, and certification content — for a range of audiences including Operators, Technicians, Ops Leads, QMs, and Engineering teams.
•Become a go-to resource for Robotics and collections systems, developing deep enough fluency to translate technical complexity into documentation that non-technical users can act on.
•Identify knowledge gaps across teams and proactively address them with new or updated content, keeping materials current with evolving tools and processes.
•Work within established content standards and templates to ensure documentation is consistent, accessible, and ready for use across multiple regions.
•Support the localization and adaptation of training materials for international teams, working within i18n frameworks to ensure regional consistency.

Pay and Benefits

Perks:Health InsuranceDentalVisionRetirement BenefitsLearning StipendPaid LeaveCommuter Benefits

Key Requirements

•2–4 years of experience in technical writing, ideally in a technology, robotics, hardware, or operations-heavy environment.
•Proven ability to learn complex technical systems quickly and translate them into clear documentation for non-technical audiences.
•Experience working within documentation systems, style guides, or content standards — and a strong instinct for consistency and quality.
•Familiarity with internationalization (i18n) considerations in content creation — you understand what it means to write for translation and adaptation across regions.
•Strong cross-functional collaboration skills; you’re comfortable working with engineers, ops leads, and subject matter experts to extract and validate information.

Experience:2-4 yearsRoboticsHardwareOperationsAI

Skills:WritingEditingDocumentationCommunicationDetail-oriented

Languages:English

Tech Stack:CMSI18nDocumentation toolingSOPsCertification content

Company Brief

Scale AI

Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2016

Website LinkedIn

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Scale AI

1 month ago

Technical Writer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Mid level

Key Responsibilities

•Create and maintain comprehensive training materials — including guides, tutorials, SOPs, troubleshooting docs, and certification content — for a range of audiences including Operators, Technicians, Ops Leads, QMs, and Engineering teams.
•Become a go-to resource for Robotics and collections systems, developing deep enough fluency to translate technical complexity into documentation that non-technical users can act on.
•Identify knowledge gaps across teams and proactively address them with new or updated content, keeping materials current with evolving tools and processes.
•Work within established content standards and templates to ensure documentation is consistent, accessible, and ready for use across multiple regions.
•Support the localization and adaptation of training materials for international teams, working within i18n frameworks to ensure regional consistency.

Pay and Benefits

Perks:Health InsuranceDentalVisionRetirement BenefitsLearning StipendPaid LeaveCommuter Benefits

Key Requirements

•2–4 years of experience in technical writing, ideally in a technology, robotics, hardware, or operations-heavy environment.
•Proven ability to learn complex technical systems quickly and translate them into clear documentation for non-technical audiences.
•Experience working within documentation systems, style guides, or content standards — and a strong instinct for consistency and quality.
•Familiarity with internationalization (i18n) considerations in content creation — you understand what it means to write for translation and adaptation across regions.
•Strong cross-functional collaboration skills; you’re comfortable working with engineers, ops leads, and subject matter experts to extract and validate information.

Experience:2-4 yearsRoboticsHardwareOperationsAI

Skills:WritingEditingDocumentationCommunicationDetail-oriented

Languages:English

Tech Stack:CMSI18nDocumentation toolingSOPsCertification content

Company Brief

Scale AI

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2016

Website LinkedIn