BCO Servicing Officer (Beijing, BJ, CN, 010020)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Interpersonal skills","Analytical thinking","Attention to detail","Organizational skills"]

Support HSBC Corporate and Institutional Banking by preparing and following up credit facility documentation, coordinating with back/middle office teams, and monitoring customer account activities and daily transactions. Partner with the Relationship Manager to deliver high-quality professional service, maintain customer satisfaction, and handle escalations. Drive process improvement initiatives and contribute to client transactions through self-pitching activities while meeting documentation and deadline requirements.

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FursaFursa
HSBC
HSBC
2 days ago

BCO Servicing Officer (Beijing, BJ, CN, 010020)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support HSBC Corporate and Institutional Banking by preparing and following up credit facility documentation, coordinating with back/middle office teams, and monitoring customer account activities and daily transactions. Partner with the Relationship Manager to deliver high-quality professional service, maintain customer satisfaction, and handle escalations. Drive process improvement initiatives and contribute to client transactions through self-pitching activities while meeting documentation and deadline requirements.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Prepare and follow up documentation related to credit facilities.
  • •Liaise with back office/middle office and related parties to monitor customer account activities and ensure timely, accurate transaction processing.
  • •Support the Relationship Manager in delivering high-standard professional service to ensure customer satisfaction and build rapport.
  • •Maintain service enhancement and support a sales and service culture, including handling difficult customer situations.
  • •Contribute to process improvement and assigned project initiatives, coordinating with stakeholders to deliver positive results.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Bachelor’s degree or above, preferably in accounting, finance, or a related discipline.
  • •Banking-related experience, preferably in credit or sales-related roles.
  • •Strong communication and interpersonal skills with a mature teamwork mindset.
  • •Analytical thinking with close attention to detail and strong organization.
  • •Ability to work under pressure, meet strict deadlines, and have excellent English plus computer literacy.
Experience:Banking
Education:Bachelor's in accounting, finance or related discipline
Skills:CommunicationInterpersonal skillsAnalytical thinkingAttention to detailOrganizational skills
Languages:English
Tech Stack:Computer literacy

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn