Rental Coordinator

EquipmentShare
Lebanon
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the rental experience by responding to inbound leads, guiding customers through EquipmentShare’s equipment rental process, and maintaining strong relationships to ensure satisfaction. Build and expand the customer base through contractor and construction industry relationships, educate customers on cost-saving and efficiency benefits, and promptly resolve inquiries, requests, and complaints. Use EquipmentShare’s proprietary T3 platform to keep machine and customer information up to date.

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FursaFursa
EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Coordinate the rental experience by responding to inbound leads, guiding customers through EquipmentShare’s equipment rental process, and maintaining strong relationships to ensure satisfaction. Build and expand the customer base through contractor and construction industry relationships, educate customers on cost-saving and efficiency benefits, and promptly resolve inquiries, requests, and complaints. Use EquipmentShare’s proprietary T3 platform to keep machine and customer information up to date.
Location: Lebanon
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied and informed of new or additional offerings.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop sales strategies and techniques to increase market share and improve the customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipWellness StipendPaid Holidays

Key Requirements

  • •High school diploma or equivalent.
  • •Care about solving customers’ problems and listen effectively.
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Demonstrate strong interpersonal and problem-solving skills.
  • •Adapt to a fast-paced environment and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn