Senior Business Analyst

HSBC
Guangzhou
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Stakeholder management","Influencing","Analytical thinking","Problem-solving","Decision-making","Leadership","Coaching","Emotional intelligence","Learning agility","Communication"]

Lead business analysis for complex Payments and FX change initiatives, covering end-to-end customer journeys, processes, and system flows across domestic, international, cross-border, and real-time payments. Elicit and translate requirements into user stories, acceptance criteria, and traceable delivery outcomes. Facilitate cross-functional workshops, identify dependencies and risks, and support planning, backlog refinement, testing, and implementation readiness while coaching analysts and representing the team in governance discussions.

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FursaFursa
HSBC
HSBC
1 day ago

Senior Business Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead business analysis for complex Payments and FX change initiatives, covering end-to-end customer journeys, processes, and system flows across domestic, international, cross-border, and real-time payments. Elicit and translate requirements into user stories, acceptance criteria, and traceable delivery outcomes. Facilitate cross-functional workshops, identify dependencies and risks, and support planning, backlog refinement, testing, and implementation readiness while coaching analysts and representing the team in governance discussions.
Location: Guangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Lead business analysis across complex Payments and FX initiatives from discovery through implementation and post-launch review.
  • •Analyze end-to-end customer journeys, business processes, and system flows for domestic, international, cross-border, and real-time payments including FX conversion.
  • •Elicit, challenge, and prioritise business requirements; translate them into processes, user stories, acceptance criteria, and traceable delivery outcomes.
  • •Facilitate workshops and align stakeholders across Business, Product, Technology, Operations, Risk, and Compliance across markets and locations.
  • •Support programme planning and backlog refinement, contribute to testing and implementation readiness, and drive continuous improvement.

Key Requirements

  • •Strong and recent hands-on experience in Payments and FX, including end-to-end payment and foreign-exchange processes.
  • •Significant experience as a Senior Business Analyst delivering large, complex transformation initiatives in banking/financial services.
  • •Knowledge of domestic, international, cross-border, and real-time payment journeys including processing, clearing, settlement, controls, and exception handling.
  • •Proven leadership in leading teams or workstreams, coaching others, and resolving complex issues with ownership of delivery outcomes.
  • •Strong stakeholder-management and influencing skills, with the ability to work with senior stakeholders and manage competing priorities.
Experience:BankingFinancial servicesPaymentsFX
Skills:Stakeholder managementInfluencingAnalytical thinkingProblem-solvingDecision-makingLeadershipCoachingEmotional intelligenceLearning agilityCommunication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn