Confluent

2 months ago

Director, IT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead and modernize the IT organization responsible for Helpdesk, endpoints, identity, core productivity apps, networking, and cloud infrastructure across a globally distributed company; balance operational excellence with security, automation, and an employee-centric IT as a product mindset.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Lead the IT organization across Helpdesk, endpoint engineering, enterprise identity, core productivity platforms, corporate networking, and cloud infrastructure.
•Own the employee technology experience end-to-end — set and measure service levels, response times, and CSAT to drive continuous improvement.
•Modernize and automate the IT operating model with self-service, identity-driven workflows, AI-assisted support, and policy-as-code for endpoint and network management.
•Partner with Security, People, Finance, Engineering, and Workplace teams to deliver onboarding, offboarding, access governance, and compliance commitments.
•Manage vendor relationships, budget, and capacity planning across the IT portfolio and guide build/buy/partner decisions.

Pay and Benefits

Salary: USD 221,700 - 266,000 annually

Equity and Bonus:Equity

Key Requirements

•10+ years of IT or corporate infrastructure experience, including 5+ years leading teams spanning Helpdesk, endpoint, identity, and networking.
•Strong technical depth across the modern IT stack (Okta for identity, Jamf and Intune for endpoint management, Google Workspace, Zoom, AV, and enterprise networking).
•Demonstrated customer-focused mindset with a track record of improving employee experience and self-service adoption.
•Proven ability to move fluidly between hands-on troubleshooting, root-cause analysis, and structured program leadership.
•Experience in security- and compliance-conscious environments, partnering on identity governance, endpoint posture, and audit readiness.

Experience:10+ yearsEnterprise ITTechnology

Skills:LeadershipProblem-solvingCommunicationCollaborationCustomer focus

Tech Stack:OktaJamfIntuneGoogle WorkspaceZoomMerakiGCPAWSAzureWi-FiSD-WANZTNA

Company Brief

Confluent

Provides a cloud-native data streaming platform built on Apache Kafka that enables organizations to harness real-time data for event streaming, analytics, and AI applications across hybrid and multi-cloud environments.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: Mountain View, United States

Founded: 2014

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Confluent

2 months ago

Director, IT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Lead the IT organization across Helpdesk, endpoint engineering, enterprise identity, core productivity platforms, corporate networking, and cloud infrastructure.
•Own the employee technology experience end-to-end — set and measure service levels, response times, and CSAT to drive continuous improvement.
•Modernize and automate the IT operating model with self-service, identity-driven workflows, AI-assisted support, and policy-as-code for endpoint and network management.
•Partner with Security, People, Finance, Engineering, and Workplace teams to deliver onboarding, offboarding, access governance, and compliance commitments.
•Manage vendor relationships, budget, and capacity planning across the IT portfolio and guide build/buy/partner decisions.

Pay and Benefits

Salary: USD 221,700 - 266,000 annually

Equity and Bonus:Equity

Key Requirements

•10+ years of IT or corporate infrastructure experience, including 5+ years leading teams spanning Helpdesk, endpoint, identity, and networking.
•Strong technical depth across the modern IT stack (Okta for identity, Jamf and Intune for endpoint management, Google Workspace, Zoom, AV, and enterprise networking).
•Demonstrated customer-focused mindset with a track record of improving employee experience and self-service adoption.
•Proven ability to move fluidly between hands-on troubleshooting, root-cause analysis, and structured program leadership.
•Experience in security- and compliance-conscious environments, partnering on identity governance, endpoint posture, and audit readiness.

Experience:10+ yearsEnterprise ITTechnology

Skills:LeadershipProblem-solvingCommunicationCollaborationCustomer focus

Tech Stack:OktaJamfIntuneGoogle WorkspaceZoomMerakiGCPAWSAzureWi-FiSD-WANZTNA

Company Brief

Confluent

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: Mountain View, United States

Founded: 2014

Glassdoor: 3.6

Website LinkedIn Glassdoor