Staff Technical Program Manager

Headway
United States
Workplace: RemoteFull timeUSD 190,400 - 238,000 annuallyFunction: Program & Project Management (PMO)Skills: ["Cross-functional collaboration","Strategic thinking","Executive communication","Stakeholder management","Problem structuring"]

Own end-to-end technical programs for the Insurance platform, partnering across Engineering, Product, Operations, Finance, and Compliance to deliver critical company OKRs. Lead cross-team execution to reduce operational costs and manual workflow inefficiencies, establish repeatable playbooks and tooling, and drive data rearchitecture and modernization for observability and faster decision-making. Communicate status, risks, and ROI to senior leadership while establishing the TPM function in this area.

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FursaFursa
Headway
Headway
2 months ago

Staff Technical Program Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own end-to-end technical programs for the Insurance platform, partnering across Engineering, Product, Operations, Finance, and Compliance to deliver critical company OKRs. Lead cross-team execution to reduce operational costs and manual workflow inefficiencies, establish repeatable playbooks and tooling, and drive data rearchitecture and modernization for observability and faster decision-making. Communicate status, risks, and ROI to senior leadership while establishing the TPM function in this area.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead critical, high-impact technical programs across the Insurance platform, owning outcomes from discovery through delivery.
  • •Drive end-to-end cross-team planning and execution to reduce operational costs and manual workflow inefficiencies.
  • •Establish repeatable playbooks, tooling, and systematic improvements for cyclical operational challenges.
  • •Lead data rearchitecture initiatives to modernize data systems and observability and accelerate decision-making velocity across R&D.
  • •Communicate program status, risks, and strategic decisions to senior leadership, translating technical complexity into business impact and ROI.

Pay and Benefits

Salary: USD 190,400 - 238,000 annually
Equity and Bonus:Equity
Perks:EquityHealth InsuranceDentalVisionHsa/fsa401kHome OfficeParental LeavePaid LeaveEmployee AssistanceLearning Budget

Key Requirements

  • •Drive complex, high-impact programs spanning engineering, operations, finance, and compliance with end-to-end ownership of outcomes.
  • •Thrive in ambiguous, fast-moving environments—structure messy problems, establish clarity, and drive systematic improvements.
  • •Transform operational chaos into efficient, repeatable processes and predictable cadences with measurable year-over-year improvements.
  • •Collaborate across diverse stakeholders and influence without authority to get things done.
  • •Communicate complex technical programs to senior leadership with executive presence, translating initiatives into business impact and ROI.
Skills:Cross-functional collaborationStrategic thinkingExecutive communicationStakeholder managementProblem structuring

Company Brief

Headway
Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2017
Website