Customer Experience Banker-(Spring Lake, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Attention to detail"]

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and recommending suitable deposit and banking products. Accurately process transactions, balance daily, and resolve customer issues while providing exemplary service. Drive relationship growth through disciplined sales follow-up, outbound calling, and referral sourcing, and educate customers on deposit products while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker-(Spring Lake, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and recommending suitable deposit and banking products. Accurately process transactions, balance daily, and resolve customer issues while providing exemplary service. Drive relationship growth through disciplined sales follow-up, outbound calling, and referral sourcing, and educate customers on deposit products while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and transactions, processing them accurately and efficiently.
  • •Drive disciplined sales follow-up to retain and grow customer relationships, including outbound calling and referral sourcing.
  • •Refer customers to other bank areas to deepen relationships and build strong partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures, balancing daily as required.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor's degree.
  • •Experience in customer service in banking, financial services, or goal-driven retail sales (preferred: 1+ year).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services.
  • •Ability to adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ years
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationAttention to detail
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn